Kiran

Forum Replies Created

Viewing 15 posts - 5,776 through 5,790 (of 6,022 total)
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  • December 9, 2016 at 9:36 am in reply to: Geo Location Tab Switcher – empty map when filtering on city #321894

    Kiran
    Moderator
    Post count: 7069

    Hi Marc,

    Please check we have updated fix on your site and now all city pages working fine.
    After updating file and running tool from “Admin -> GeoDirectory -> GD Tools -> Location category counts -> Run” it fixed the problem.

    https://www.arbolife.com/fr/annuaire/switzerland/neuchatel/le-locle/
    https://www.arbolife.com/fr/annuaire/switzerland/neuchatel/peseux/

    If you want to replicate this fix to your test site then just overwrite file from your current site wp-root/wp-content/plugins/geodir_location_manager/geodir_count_functions.php to your test site. Don’t forget to run tool “Location category counts” after overwritting file in test site.

    FYI: In future version release of Location Manager this fix will be included also, so you do not have to worry about loose changes on updates in future.

    Let us know if you have any query.

    Thanks

    December 9, 2016 at 6:51 am in reply to: Geo Location Tab Switcher – empty map when filtering on city #321840

    Kiran
    Moderator
    Post count: 7069

    Hi Marc,

    We have some fix for WPML terms count for locations, but we have no access to edit file via plugin editor, so can’t able to update patch fix.
    Can you provide FTP details so we can update patch fix to your site and check it working or not?

    Thanks

    December 8, 2016 at 2:17 pm in reply to: How to change gd_data field per POST #321335

    Kiran
    Moderator
    Post count: 7069

    Hi Dietmar,

    As WP has included built-in endpoints for REST API in new version v4.7. So we are focusing on to make compatible with v4.7 with some enhancements.
    We let you know ASAP once we are ready to release beta version. Probably soon in next week.

    Thanks

    December 8, 2016 at 1:45 pm in reply to: Geo Location Tab Switcher – empty map when filtering on city #321326

    Kiran
    Moderator
    Post count: 7069

    Hi Marc,

    Thanks for letting us know.

    Listings pages are archive page for custom post types like places, events etc whereas Location page is same as a GD Home page but with filtering listings with current locations.

    Thanks

    December 8, 2016 at 12:37 pm in reply to: Geo Location Tab Switcher – empty map when filtering on city #321291

    Kiran
    Moderator
    Post count: 7069

    Hi Marc,

    You had used same slug “directory” for listing slug & GD home page slug. Now i have changed lisitng slug to “lieux”.

    Seems now map is working for city pages as well.

    https://www.arbolife.com/fr/annuaire/

    Please check and confirm.

    Thanks

    December 8, 2016 at 11:51 am in reply to: Featured Item Subscription downgrading #321284

    Kiran
    Moderator
    Post count: 7069

    Hi,

    To do some debugging i have set my stripe test account details in Stripe Settings. Let’s don’t change change stripe settings until tomorrow.

    I have created one sample post “GD Post”. Create one post from your side too so we can check debug log, is it downgraded or not via IPN or via expire cron run.

    Thanks

    December 7, 2016 at 11:20 am in reply to: Erreur fatale #320545

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    Check now site is working properly.

    You have disabled main GeoDirectory plugin without disabling all other GD plugins. Please don’t disable GeoDirectory main plugin until any of GD plugin is active.

    PS update GD plugins to most recent version, becaue they are too old versions.

    Kiran

    December 7, 2016 at 10:30 am in reply to: Featured Item Subscription downgrading #320528

    Kiran
    Moderator
    Post count: 7069

    Hi Phillip,

    Please check now by adding new listings. Make sure at Stripe account you have configured webhooks correctly.

    Let us know if listing is downgrading to another package.

    Kiran

    December 6, 2016 at 1:34 pm in reply to: Featured Item Subscription downgrading #319891

    Kiran
    Moderator
    Post count: 7069

    Hi Phillip,

    Thanks for letting us know.

    We are looking into second problem that you are facing, let you know ASAP we find solution.

    Thanks

    December 6, 2016 at 1:31 pm in reply to: No affiliate revenue collection – rejected #319890

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,
    I have checked in site backend settings and found you have done some customization there.

    In front end, created one event from here https://www.worldcheckin.com/add-listing/?ref=3&listing_type=gd_event&package_id=7&campaign=testing , but when clicked on button to proceed for the checkout page, the page goes blank with text “0business-userWe are here” on page.
    So make sure you have not done any changes in GD or GD Addons core files. If you have done customization then try again after disabling customization and check if problem still occurs.

    Your site is running with many plugins so not able to check which plugin causes the problem. So better to check add listing without customization, it is easier to find whether the problem is due to customization or any due to any other reason.

    Let us know.

    December 6, 2016 at 5:27 am in reply to: No affiliate revenue collection – rejected #319587

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,

    We are working on the problem. We will let you know ASAP it fixed.
    Actually we are working on new Payment System also so it taking more time than normal.

    Thanks for your patience.

    Kiran

    December 6, 2016 at 4:29 am in reply to: Buddypress tabs order #319574

    Kiran
    Moderator
    Post count: 7069

    Hi Marina,
    To reorder profile table, you can you this FREE 3rd party plugin “http://www.buddyboss.com/purchase/buddypress-reorder-tabs/”

    Thanks

    December 5, 2016 at 9:04 am in reply to: Featured Item Subscription downgrading #318910

    Kiran
    Moderator
    Post count: 7069

    Patch fix has been updated on your site.
    Please check and let us know if still have a problem.

    Thanks

    December 5, 2016 at 8:05 am in reply to: Multisite – SuperAdmin #318900

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    The issue has been fixed and will be available in NEXT release of GD Re-Captcha addon. Now the network super admin will be treated as an site administrators.

    Let us provide Super Admin credentials & FTP details if you wish to update it now on your site before the next release.

    Thanks

    December 5, 2016 at 7:15 am in reply to: Multisite – SuperAdmin #318864

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know.
    Can you provide us network admin credentials? Currently we have admin credentials but it has no access to network admin dashboard.

    Thanks

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Viewing 15 posts - 5,776 through 5,790 (of 6,022 total)
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