Linda Sutton
Forum Replies Created
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Posts
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So I can privately ask for a refund…just not support!!!
Nahh!!! I think requests for refunds should be public as well, after all that’s the business model right!!!
Please respond to my refund request below!!Unfortunately I understand private option but thank you for taking the time to explain.
It’s not private enough for me 🙁 people see my orig post topic, name and number of posts…but that’s just me!!! I just think if I’m paying for support there should be a way that my support request be private….otherwise it’s a forum. In which case your charging for something you should provide anyway. Yes you respond quickly and with answers (better than most forums) but it’s a forum. I’m sure it works for some…just doesn’t work for me. I’m all for sharing and helping others….I’ve just started a new site for that purpose but not when I’m paying for support. I wrongly assumed it would be included.
Bump
Please remove my post count…I do not wish this to be public knowledge
This reply has been marked as private.This reply has been marked as private.Thank you once again for quick reply
All fixed thank you but there’s no need. I will not continue using a product that only offers public forums for paid support, your business model does not work for my business.
This reply has been marked as private.This reply has been marked as private.
