macnikki

I understand the issue with privacy laws and agree that everyone should have the right to delete their account. However, they should not have the option to open a new account with the same email address and use this as a way of getting rid of negative reviews. It might be possible for example to allow them to deactivate the account, delete all their data, but then block that email address from setting up a new account. I was able to create a listing, add a review from someone else, log back in and delete the account altogether, then immediately set up a new account using the same email address with none of the negative reviews showing. It makes it very very easy for people to just eliminate their bad reviews.

Other organizations (e.g. Trip Advisor and AirBNB) get around this by requiring anyone who has deleted their account to have to contact the organization to have their account reestablished. You can delete your account and all information is removed but you cannot create a new account using the same details so they must be storing the email addresses of closed accounts somewhere that then blocks them being reestablished.