Matt Shannon

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Viewing 15 posts - 1 through 15 (of 36 total)
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  • in reply to: I updated to V2 – Site is down #499390

    Matt Shannon
    Expired Member
    Post count: 39

    Thanks Alex, that seems to be working.

    Will having “no cache” selected slow down the site?

    Matt

    in reply to: I updated to V2 – Site is down #498701

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Kiran,

    This has been an issue for some time now. Could you please indicate why this is still a problem. I will be sending my business elsewhere.

    Please advise a solution at your earliest convenience.

    Matt.

    in reply to: I updated to V2 – Site is down #498643

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Kiran,

    I updated the plugins, but the issue is still there.

    I noticed there was a “test” upload added. Did this work for you? I’m a bit confused because all of the plugins were already updated prior to you working on the site.

    Please advise if I misunderstood what I was suppose to update to correct this issue.

    Matt

    in reply to: I updated to V2 – Site is down #498213

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Kiran,

    I talked to my host and after a few hours of them checking everything over, they said: “Issue seems to be with website scripts , it would be great if you could contact your website developer and update the plugins, themes accordingly to the wordpress version ”

    I am not sure exactly what plugins I need to update.

    Matt

    in reply to: I updated to V2 – Site is down #498112

    Matt Shannon
    Expired Member
    Post count: 39
    This reply has been marked as private.
    in reply to: I updated to V2 – Site is down #496559

    Matt Shannon
    Expired Member
    Post count: 39
    This reply has been marked as private.
    in reply to: I updated to V2 – Site is down #496519

    Matt Shannon
    Expired Member
    Post count: 39

    It appears to be the map that isn’t excepting the location I’ve moved the icon to. When selecting “Preview” to see the image, the map says “no records Found” – Photo attached

    I’ve tried turning off plugins and turning them back on. Why has this become an issue all of a sudden?

    Thanks

    Matt

    in reply to: I updated to V2 – Site is down #496515

    Matt Shannon
    Expired Member
    Post count: 39
    This reply has been marked as private.
    in reply to: I updated to V2 – Site is down #496482

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Again,

    It happened again. I went onto my website and I click on an icon located on the map to view my upload image and “error”.

    Kor, it was fixed before but you never gave a solution to the problem. could you please take a look and advise on the problem. I would like this to be resolved for good.

    Many thanks,

    Matt

    in reply to: I updated to V2 – Site is down #491656

    Matt Shannon
    Expired Member
    Post count: 39

    Alex,

    Another quick question. When a subscriber logs into the website, their profile information does not appear in the top right corner.

    Could you please advise how I can correct this?

    Matt

    in reply to: I updated to V2 – Site is down #491654

    Matt Shannon
    Expired Member
    Post count: 39

    Thank you Alex.

    Matt

    in reply to: I updated to V2 – Site is down #491088

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Kor,

    Is there a new plugin that helps with loading the website like the GD Booster?

    Also, when a logged in user adds a new place on “add place” The map where a user is to indicate the new upload doesn’t have a marker showing the exact location a user wants to place their new icon.

    V2 seemed to take this detail away and I can’t get it back.

    Matt

    in reply to: I updated to V2 – Site is down #490515

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Kor,

    Any progress yet? I am still having some issues with this. I also have an issue keeping GD Booster on. When I activate GD Booster, the map in my “Add Place” page does not work. Map only works when I de-activate the GD Booster.

    I appreciate the help.

    Thanks,
    Matt

    in reply to: I updated to V2 – Site is down #489556

    Matt Shannon
    Expired Member
    Post count: 39

    Yes I have see photo attached.

    in reply to: I updated to V2 – Site is down #489543

    Matt Shannon
    Expired Member
    Post count: 39

    Hi Alex,

    On the home page https://trekwest.ca/

    Please click on an icon on the map, photo and information should appear for a visitor to further click on that location.

    Instead an empty box shows up with the text “error”.

    Thank you for your time.

    Matt

Viewing 15 posts - 1 through 15 (of 36 total)
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