Matt Shannon
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Hi,
If a visitor is visiting the site (not logged in at this time), the locations on the map show an “error”. I’ve tried to resolve this.
Once you log in, the site works fine.
Matt
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hi Kiran,
From Bluehost: There is one error log in your File Manager.
Below is the error log
PHP Warning: Error while sending QUERY packet. PID=4609 in /home2/trekwest/public_html/wp-includes/wp-db.php on line 1924I sent him a link that shows 500 internal service error He then said “That is because the link “/places/bridge/dorchesters-trestle/” is not exist in your File Manager.”
Same with a few other examples I sent him. another link same result — “/places/bridge/dorchesters-trestle/” is not exist in your File Manager.
Hi Kiran,
I have been working with Bluehost the last two nights. There final conclusion is this: “Thank you for holding the line Matt. The level 2 team has checked the issue and they have informed me that the issue is not from the server end, unfortunately your web developers should look into this.”
Currently the GD Locations Manager is deactivated. The site seems to work fine when GD Locations Manager is deactivated. Once it is activated it starts sending viewers to 500 internal server error page. (This happens at different times on smart phones and web browsers like FF and Chrome).
I will clear the history and enter the website again (Or deactivate and activate Locations Manager) and the site works until I move around the site.
I need the Locations Manager to work without sending viewers to a 500 errors page. Any help would be greatly appreciated.
Thanks.
This reply has been marked as private.This reply has been marked as private.Ok,
Either GD Booster is deactivated while Locations Manager is running and the site works (But runs very slowly)
OR Locations Manager is deactivated while GD booster is running ( Runs fast But I can’t use Locations Manager which is a big issue)Regardless I need both of them active. Can you please help to resolve this issue?
I just check the website again after a couple of hours and it crashed showing the 500 Internal Server Error again.
I just activated GD Booster.
Was that all you did, deactivate GD booster and activated Locations Manager?
So far it seems to be working.
I also added changed WP-config.php to:
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);Will I have to do something like this again in the future?
I added this in to the WP-config.php :
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);Then I activated the Locations Manager, the site runs but it screwed up a bunch of things. Images are gone and some pages don’t load.
When I deactivate the Locations Manager plugin, the site runs fine.
This reply has been marked as private.This reply has been marked as private.I changed the WP-config to what they instructed me in the step-by-step procedure and when I activate Locations Manager, the site goes to 500 internal server error still.
Once i deactivate Locations Manager, I can gain access to my site.
