Brent Johns
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It appears that every time I try to install the GeoDirectory plugin, it seems to be some sort of script in it that is causing the PHP version to revert back to version 5.2.17. Any idea why this might be happening?
If you need ftp credentials, please let me know.
This reply has been marked as private.PHP has been updated to 5.6.29, but still having issues. Any suggestions? Can I give you login credentials privately and have you take a look?
In my hosting account, it says that I’m using 5.6.29. When I try to go in and update the PHP, it says that I have to contact tech support to have them change it.
Any recommendations on a new hosting company. Bluehost sucks.
Is there an old version of js_composer in one of the themes or child themes. Bluehost is telling me that they think that is causing the issue.
Unfortunately, this plugin is required to run the theme and my site has been down for nearly 2 weeks. I don’t know what to do.
I’ve tried everything, the hosting company has tried everything and everything still is pointing to an issue with the GeoDirectory plugin. Any suggestions?
I don’t know. I can contact tech support again and find out.
I tried uninstalling the themes and reinstalling and still having the same issue.
Bluehost tech support told me they upgraded it to PHP 7, but when I look in cPanel it shows that it is running PHP 5.6.29. I’m not sure why you’r showing 5.2.17. Which is correct? Perhaps what you’re looking at has not been updated yet.
Hosting company is wanting to know if there are specific requirements that are needed for this theme and plugin. It seems to be the GeoDirectory plugin is causing all of the issues.
It was working for a split second, but now I can’t even get into the website via WordPress. I’m getting this error;
Parse error: syntax error, unexpected T_FUNCTION in /home1/planetxp/public_html/wp-content/plugins/geodirectory/geodirectory-functions/helper_functions.php on line 831
Seems to have fixed the problem.
It is now running PHP 7.0.12
