Stiofan O'Connor

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Viewing 15 posts - 4,441 through 4,455 (of 13,774 total)
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  • in reply to: Invoicing Not Working #387749

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    ok there are two reasons things were not working 100%
    1. you had not added the webhooks as described in the stripe settings (i have added them now)
    2. You have two stripe accounts, at the top left of stripe, click the drop down and change to the other account, this has all the customers and subscriptions in it.

    Thanks,

    Stiofan

    in reply to: Slow search results on dedicated server #387743

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Malc,

    I am just finishing up for the night, i’ll tackle this in the morning.

    Thanks,

    Stiofan

    in reply to: Need old version of plugin #387742

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That is a strange one, can you provide FTP info and i will debug it.

    Thanks,

    Stiofan

    in reply to: Invoicing Not Working #387735

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you give me access to the stripe account? or show me screen shots?
    Do you have any info when u put stripe in test mode (there is a button on the stripe site “view test data”)

    I have run tests from my end on my test site and its working ok.

    Stiofan

    in reply to: Slow search results on dedicated server #387715

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the log that should help, please see my reply above.

    Stiofan

    in reply to: Slow search results on dedicated server #387712

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    in reply to: Need old version of plugin #387710

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Sahil,

    Can you provide a link to where you are seeing this error, i dont see it anywhere on your site.

    Stiofan

    in reply to: Hard to die PHP Warning #387699

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Glad you got it working, that was very strange! 🙂

    Stiofan

    in reply to: Google Analytics #387697

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    in reply to: Field Title #387695

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The title field is required, there is no getting around that.
    The order of the top fields is not easily altered, anything from category down can be ordered by the drag and drop system under GD>Place Settings

    Thanks,

    Stiofan

    in reply to: My Listings and My Favorites Links Are Broken #387694

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Michael,

    Thanks for letting us know, as multiple people have not reported it i rand some tests and found that if you run the setup wizzard and on the screen where it asks you “Does, or will, your site have multiple authors?” If you set this to “NO” it will cause this issue, i guess if you say there will be no users it redirects the authors pages to home.
    This setting only seems to be in the setup wizzard, i could not see it in the regular settings.

    Thanks,

    Stiofan

    in reply to: Slow search results on dedicated server #387689

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Have u got some sort of hosting backend or somewhere i can access PhpMyAdmin?

    Stiofan

    in reply to: Using WP fastest cache #387686

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    We still only officially support (we will provide help if u have problems) WP Super Cache and GD Booster but if you test it and it works for you then thats ok.

    Thanks,

    Stiofan

    in reply to: Slow search results on dedicated server #387664

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Malc,

    I notice you have some widgets set as random order, i would not have random order of anything if you have over a few hundred listings, it is the most expensive type of SQL query, please remove all random order by from widgets and anywhere else you might have, that should greatly improve things.

    Thanks,

    Stiofan

    in reply to: Invoicing Not Working #387662

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hmm, if its being marked as paid then the info should be getting sent to stripe.
    There are two separate views in stripe for live and testing, you need to make sure you are in the correct view and then under customers and under subscriptions you should see the correct info, please check and let us know.

    Stiofan

Viewing 15 posts - 4,441 through 4,455 (of 13,774 total)
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