1 Review has been approved, not displaying
This topic contains 19 replies, has 4 voices, and was last updated by Johnny Mestizo 9 years, 3 months ago.
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September 9, 2015 at 4:17 pm #52597
Hi
As shown here the review has been left and approved
However none of the stars are updating.
Is this cached and taking ages to update the image?
Also, I believe a user has the slug name ‘Australia’. Do I have to delete them, so WPGEO can not use Australia-1 slug(see url above)
Cheers,
Johnny
September 9, 2015 at 5:05 pm #52616Hi,
it doesn’t seem like the review has been approved. Please provide credentials and we will have a look.
Yes to have slug australia for the location you need to either delete the user or change its slug in the DB directly and do the same for your location.
Thanks
September 9, 2015 at 5:10 pm #52617This reply has been marked as private.September 9, 2015 at 7:00 pm #52633The first review is just a comment review.
Then I installed multi ratings.
I reviewed another place and it also didn’t show after approval.
Any ideas?
Cheers,
Johnny
September 9, 2015 at 9:51 pm #52638Your WP Permalinks are not set to “postname” [but don’t think that is the problem]
https://wpgeodirectory.com/docs/basic-installation/#postnamesYou do not have a Reviews table in your database and GD > Reviews > is not working.
I will leave this with Paolo.
September 11, 2015 at 5:11 pm #52847Please try to deactivated and re-activate the MultiRatings addon. Let us know,
Thanks
September 11, 2015 at 11:43 pm #52896I have deactivated and reactivated
My rating still doesn’t reach the front end even though it is approved
Are there any other settings I should be looking for?
September 12, 2015 at 12:47 am #52908You still have 2 missing tables (GD Tools > database check):
ERROR: Reviews table does not exist
ERROR: Rating category table does not existDe-activating and activating does not seem to fix it.
Have you tried deleting and re-install?September 12, 2015 at 5:28 am #52918Hi I have deactivated all add-ons
Deactivated the geo plugin
Reactivated
Still no good.
ERROR: Reviews table does not exist
ERROR: Rating category table does not existDid you want me to add the tables manually?
September 12, 2015 at 7:23 am #52924No, DELETE completely, including all files.
Then RE-INSTALL.
De-activating and activating does not force an install.If that does not fix it, we will need FTP and PHPmyAdmin access.
September 12, 2015 at 4:14 pm #52968Deactivated.
Deleted.
Re-installed.
Re-activated.It still can’t find the database table
ERROR: Reviews table does not exist
ERROR: Rating category table does not existWhen I leave a review, it just gets sent to the WordPress comments page for a standard moderation action.
Can I create the tables manually via phpmyadmin?
Is there any other way to fault find this?
September 14, 2015 at 2:29 pm #53114Hi,
could you please try to add this snippet in your functions.php :error_reporting(E_ERROR);
Then go back to GD Tools, run the Multisite DB convertion check and click on FIX for the 2 missing tables?
It will ask to refresh your page and this time it should work. If it doesn’t please provide both FTP and phpmyadmin credentials and we will check why this is happenining…
I couldn’t recreate it in my tests.
Let us know,
Thanks
September 16, 2015 at 12:46 pm #53324Ran Multisite DB Check
Clicked Fix…Countries table converted correctly
Custom fields table converted correctly
Post icon table converted correctly
Attachments table converted correctly
ERROR: Reviews table does not exist
–>TRY: Please refresh page to run table install functions
Custom sort fields table converted correctly
Place detail table converted correctly
Custom advanced search fields table converted correctly
Claim listing table converted correctly
Events table converted correctly
Event schedule table converted correctly
Neighbourhood table converted correctly
Locations table converted correctly
Location SEO table converted correctly
Invoice table converted correctly
Price table converted correctly
Coupons table converted correctly
Rating style table converted correctly
ERROR: Rating category table does not exist
–>TRY: Please refresh page to run table install functions
Comment image table converted correctly
Comment reviews table converted correctlySeptember 16, 2015 at 1:01 pm #53325I am just getting your accounts setup shortly.
September 16, 2015 at 9:54 pm #53375This reply has been marked as private. -
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