404 Page Not Found Error

This topic contains 5 replies, has 4 voices, and was last updated by  Guust 7 years, 5 months ago.

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  • #401396

    Danielle Charbonneau
    Expired Member
    Post count: 12

    Hi! So I am having trouble. My places listings are turning up Page not found errors. I believe it must have to do with an incorrect Permalink setting because the dummy content (that was working fine), when edited also turns up a 404 page not found error. I am not changing anything but the slug, and the places are showing up on the GD homepage, its just once you click on it they are not found. Please help!!

    #401447

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please create a private reply that includes your site URL.
    Also, so that we can take a look at your settings if needed, please create an admin user “gd support” and set a temporary password that you share in your reply.

    #401453

    Paolo
    Site Admin
    Post count: 31211

    Hi Danielle,

    did you try re-saving wp permalinks?

    If that doesn’t help, please provide a link and admin credentials in a private reply and we’ll dig deeper.

    Let us know,

    Thanks

    #401458

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Having trouble with 404 Page Not Found Errors?

    Unfortunately this is a common issue, and not directly related to GD. It’s related to any plugin that creates WordPress posts and assigns “pretty URLs”.

    Whether it was a network timeout or the database server ran out or resources, in one way or another, the job of updating your post URLs had a problem. Here’s a couple steps you can take to try to restore them yourself:

    1. Install the Easy Updater plugin – https://wpgeodirectory.com/wp-easy-updates/
    2. Update all of your GeoDirectory Add Ons and the Core plugin to the latest version – Be sure to do this one at a time to ensure the greatest chance of success.
    3. Re-Save your WordPress Permalinks settings – WordPress -> Settings -> Permalinks

    In 80% of the cases, this will solve 404 and Page not Found errors.
    For the next 15%, the next step is to de-activate and re-activate the GD plugin, and then visit WordPress Permalinks one more time to re-save the settings.

    Still having trouble? Write back with a private reply. In your reply be sure to include your site’s URL, and admin credentials so we can take a look at your site if necessary. We recommend you add a new user called “gd support” and give the user adminstrator privelages and a temporary password. Share that in your reply, too.

    Let us know how that works for you

    #402373

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #402399

    Guust
    Moderator
    Post count: 29970
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