500 error upon save

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October 25, 2016 at 9:44 pm #291866

rmccmktg
Free User

Post count: 203

Today I keep getting a 500 error when I try to save a new listing. Then I go back and it’s there, but not all fields saved. This is costing me a lot of time going back and redoing pages. I have a couple of hundred listings to add.

Can you please look into this?

Thanks!

October 25, 2016 at 9:45 pm #291868

rmccmktg
Free User

Post count: 203

This reply has been marked as private.

October 26, 2016 at 4:14 am #291921

Kor
Moderator

Post count: 16516

Hi Kim,

Could you contact your hosting provider and ask them to increase the PHP “memory limit” and also “max_execution_time” and see if it helps? You can also try the steps mentioned in this article https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP . Well, let us know how it goes.

Thanks!

October 26, 2016 at 3:14 pm #292243

rmccmktg
Free User

Post count: 203

Will do! Thanks!

October 26, 2016 at 4:03 pm #292271

rmccmktg
Free User

Post count: 203

Well, I’m still having sort of a problem with this. GD will not let me choose a photo from WP media. It only allows me to upload a photo. THe problem is all of these photos I need are already uploaded. Can this be fixed?

Thanks!

October 26, 2016 at 4:08 pm #292272

rmccmktg
Free User

Post count: 203

Oops – my last post should have gone on another topic. Sorry!

October 26, 2016 at 4:09 pm #292273

rmccmktg
Free User

Post count: 203

OK, back to 500 error – I had my host increase as WP specified but the issue persists ONLY on GD Listings. When I add the same content to a WP page and save it I do not get an error. But I do on the GD listing.

October 26, 2016 at 4:26 pm #292281

Kor
Moderator

Post count: 16516

Hi Kim,

I’m sorry to hear about that. Error 500 usually means there is an issue with the server. Are you able to find the error logs on the server?

Thanks!

October 26, 2016 at 5:04 pm #292289

rmccmktg
Free User

Post count: 203

Is this it? I found it under wp-admin

October 26, 2016 at 5:06 pm #292290

rmccmktg
Free User

Post count: 203

This reply has been marked as private.

October 26, 2016 at 6:56 pm #292355

rmccmktg
Free User

Post count: 203

This reply has been marked as private.

October 26, 2016 at 7:00 pm #292356

rmccmktg
Free User

Post count: 203

Now I’m getting ANOTHER type of error that I wasn’t getting before today: On this page: http://rmcc.bwwtest.com/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=124&s=+&snear=&sgeo_lat=&sgeo_lon=

Notice: Undefined variable: gd_page in /home/bwwtest/public_html/rmcc/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1658

October 26, 2016 at 7:15 pm #292362

Paolo
Site Admin

Post count: 31211

Hi,

the last one is just a warning and will disappear when you turn off debug.

If you provide FTP credentials we will have a better look. However it seems like the problem is server related.

Let us know,

October 26, 2016 at 7:24 pm #292373

rmccmktg
Free User

Post count: 203

This reply has been marked as private.

October 27, 2016 at 3:34 am #292630

rmccmktg
Free User

Post count: 203

I don’t know if one of you did something to fix this or my host did, but I’m no longer getting the 500 error when I save a listing. Thanks!!!

I’m still having the other error though.

On this page ( and any other search page by “specialty” ): http://rmcc.bwwtest.com/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=124&s=+&snear=&sgeo_lat=&sgeo_lon=

Notice: Undefined variable: gd_page in /home/bwwtest/public_html/rmcc/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1658
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