40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

A few questions

This topic contains 32 replies, has 3 voices, and was last updated by  Guust 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • May 1, 2016 at 12:52 pm #183123

    Guust
    Moderator
    Post count: 29970

    No, that’s not possible. The only solution is the location manager add-on as Paolo suggests.

    May 1, 2016 at 1:51 pm #183136

    Gary Jones
    Free User
    Post count: 114

    I’m looking at the memberships and they “includes all add-ons” but I seem to remember one of the ones we needed was a third party add-on. Is there anywhere to see exactly what addons are included?

    May 1, 2016 at 1:54 pm #183137

    Guust
    Moderator
    Post count: 29970

    Everything listed here is included:
    https://wpgeodirectory.com/downloads/category/addons/
    and
    https://wpgeodirectory.com/downloads/category/themes/

    May 1, 2016 at 2:08 pm #183151

    Gary Jones
    Free User
    Post count: 114

    I just watched the video for the Location Manager. Unless I missed it I didn’t see where I could correct the area of a city such as Ibarra, which is clearly wrong.

    May 1, 2016 at 10:23 pm #183419

    Paolo
    Site Admin
    Post count: 31206

    You can’t correct anything, you can add new locations, I’m sure Google Maps isn’t perfect, but there is nothing you or us can do about that.

    Thanks

    May 1, 2016 at 11:18 pm #183423

    Gary Jones
    Free User
    Post count: 114

    I understand what you are saying about Google Maps. It’s a major problem with Ecuador. I need to be able to locate businesses in the right location. One, I believe I saw a Google Maps app where you could move the pin to the right location. I remember it was down for months but I believe it’s back up. Secondly, no one going to care about what I call the location. It is important that it’s at the right place. Using Ibarra as an example, at least half the city is cut off. If I see where the error pops up could I then create Ibarra2, and, if so, can I define the parameters of the location? That’s not great because Ibarra2 makes no sense but I don’t see any other option.

    May 2, 2016 at 12:13 am #183428

    Gary Jones
    Free User
    Post count: 114

    Well, surprise, surprise! Believe it or not I actually got a response from Google. You won’t be happy with their response. They insist that it is an issue with GeoDirectory and nothing to do with the maps api. Don’t shoot the messenger.

    May 2, 2016 at 12:38 am #183432

    Guust
    Moderator
    Post count: 29970

    It is not a “problem”, GeoDirectory is designed to work only with one city as defined by Google.
    If you want to add a listing outside that location, then you need the Location Manager addon.
    It is by design, not by mistake.

    Can you post the address you want to add, then we can test where Google thinks it belongs.

    May 2, 2016 at 12:06 pm #183644

    Gary Jones
    Free User
    Post count: 114

    Google has come back asking for a contact to work with you on the issue. If you can give me an email address I will forward their latest reply to you.

    May 2, 2016 at 2:55 pm #183754

    Paolo
    Site Admin
    Post count: 31206

    info [at] wpgeodirectory.com

    I wonder how can they think it’s our mistkae, in my opinion they didn’t understand the problem at all.

    Thanks

    May 2, 2016 at 2:58 pm #183755

    Paolo
    Site Admin
    Post count: 31206

    if the location you are trying to add is outside this area highlighted in red, I think there will be nothing you can do bu add the other locations too.

    Thanks

    May 2, 2016 at 3:02 pm #183757

    Gary Jones
    Free User
    Post count: 114

    Strangely I setup a test location and was going to show them where the city was cut off but I could move the pin anywhere in Ibarra now, mysteriously. Go figure.

    May 2, 2016 at 3:26 pm #183763

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know.

    May 6, 2016 at 9:31 pm #185988

    Gary Jones
    Free User
    Post count: 114

    Everybody hates to admit that they are stupid in public. I am no different but I have spent the entire day trying to figure out why some of the information on the listing is white and other information is orange. I have inspected the page and tried every single thing I could find. No luck. Just please send me in the right direction so I will not bother you again. I promise.

    http://www.ibarratoday.info/places/ecuador/imbabura/ibarra/lodging/hotel-el-conquistador/

    May 6, 2016 at 11:59 pm #186095

    Guust
    Moderator
    Post count: 29970

    You have added some CSS that is doing it. It is added on the page, so maybe at GD > design > scripts, but it could be as part of your theme too.

    div#sidebar.sidebar.geodir-sidebar-right.geodir-details-sidebar-right
    #sidebar, #sidebar-2 .urbangreymenu ul li a:hover {
    width: 350px;
    color: white;
    background: #0c642c;
    border-radius: 8px;
    }

    This helps you identify bits like that: http://docs.wpgeodirectory.com/customizing-your-style/

    And don’t worry about being stupid. We are all at different stages of the path to perfection 🙂 and all look stupid in the eyes of some and totally clever in the eyes of others. 🙂 🙂

  • Author
    Posts
Viewing 15 posts - 16 through 30 (of 33 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount