Add Listing

This topic contains 9 replies, has 2 voices, and was last updated by  Paolo 9 years, 1 month ago.

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  • March 2, 2016 at 2:09 pm #132283

    Hennie Marais
    Expired Member
    Post count: 40

    When my customers try to add a listing from their dashboard they encounter a Listing Description text box on the Add Listing form that would not allow any text as the text box is not visible.
    This cause them to abort the listing and then they never come back to subscribe. This is a rather annoying situation as it is intermittent. Can you please help?
    http://www.kwiklick.co.za

    March 2, 2016 at 5:22 pm #132370

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Admin credentials please?

    Thanks

    March 2, 2016 at 5:36 pm #132394

    Hennie Marais
    Expired Member
    Post count: 40
    This reply has been marked as private.
    March 2, 2016 at 5:50 pm #132412

    Paolo
    Site Admin
    Post count: 31211

    Invalid Username/Password.

    your wp-login.php page is broken too…

    Let us know,

    Thanks

    March 2, 2016 at 6:08 pm #132433

    Hennie Marais
    Expired Member
    Post count: 40
    This reply has been marked as private.
    March 2, 2016 at 6:25 pm #132443

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I cleared GD Booster cache and now it seems to be working all the time.

    Let us know if the problem comes up again.

    Thanks

    March 2, 2016 at 6:53 pm #132455

    Hennie Marais
    Expired Member
    Post count: 40

    Yes, I can also do that but new customers do not have that privilege to clear the cache as they are not allowed in the backend admin section. It does not take very long for the problem to rear its head again so another customer never returns!

    March 2, 2016 at 6:59 pm #132489

    Paolo
    Site Admin
    Post count: 31211

    Are you sure? Was this problem also coming up before updating? I believe there was a small script conflict in the cache since updating and clearing the cache should have solved the problem.

    If this was a bug in the system, you wouldn’t be the only one experiencing it.

    Thanks

    March 2, 2016 at 7:22 pm #132498

    Hennie Marais
    Expired Member
    Post count: 40

    This definitely happened before the latest update. Have also cleared my GD Booster after the update but then this occurred again today. Not sure what to say!

    March 2, 2016 at 7:47 pm #132503

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please let us know if it comes up again, at the moment it doesn’t seems to be the case.

    Thanks

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