Add Listing mobile issue

This topic contains 20 replies, has 5 voices, and was last updated by  Joy 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #399983

    Joy
    Buyer
    Post count: 1076

    Hello, I am noticing a strange issue when trying to use the “Add Listing” form on mobile.

    Upon entering an address, even if I have a city input, I keep getting a message that says, “This field is required”. I will provide login details that you can use to test the problem.

    Thank you.

    #399984

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #399987

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #400055

    Paolo
    Site Admin
    Post count: 31206

    I just did a test on a iPhone 5 and the listing is published. Listing title Test.

    I didn’t select Maui / Kahului. I used the Google Maps autocompleter.

    Do you not use it?

    #400056

    Joy
    Buyer
    Post count: 1076

    No, I don’t use the Google maps auto complete because I have modified the info.

    Can I disable auto complete on mobile? For some reason, if you manually select the region and city, it doesn’t recognize the city.

    Thank you.

    #400059

    Paolo
    Site Admin
    Post count: 31206

    You can only disable it for both desktop and mobile. Not just mobile…

    Just did another test avoiding the autocomplete and worked fine too.

    What phone are you testing with?

    #400060

    Joy
    Buyer
    Post count: 1076

    I’m on a S7. 🙁

    #400062

    Paolo
    Site Admin
    Post count: 31206

    I think Stiofan has one too. When he comes back online tomorrow he’ll test and let us know.

    In the mean time I tested with my Android Tablet and it worked…

    Thanks for your patience,

    p.s. you should hide the category selector, it’s confusing.

    #400063

    Joy
    Buyer
    Post count: 1076

    Thank you for your time.

    The category selector is so that users can choose their listing categories – no different from the regular category selector that is normally there. With the default selector they can add new categories, and I’m trying to avoid that mess. 🙂

    Do you have a suggestion to make it less confusing?

    #400166

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I don’t get the warning either. I also note that you have removed the “Set address on map” button so if that is not clicked or the map is not moved or the autocomplete is not used then all your listings will be in the default location (the wrong location)

    Stiofan

    #400173

    Joy
    Buyer
    Post count: 1076

    Hi Stiofan, did you input the address and region and city I provided? It won’t happen with the auto complete

    Because I am using custom regions the set on map option won’t work with my setup. New listings will be set with the Google maps auto complete, but the region and city need to be input manually.

    Also, about the city(where the error is coming from) there is the drop down list visible as well as the text box (to add), if I type in the city (same city that is selected in the drop down) the listing is accepted. Because that text box is there, I can’t add the listing unless it’s populated because the form validates it for some reason – even when a city is selected.

    #400219

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you take a screenshot of what you see, it does not seem to be what i see.

    Stiofan

    #400297

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    #400433

    Kiran
    Moderator
    Post count: 7069

    Hi Joy,

    Issue has been fixed. Please try again after clearing your browser cache.

    Let us know how it goes.

    Kiran

    #400521

    Joy
    Buyer
    Post count: 1076

    Prefect! It works, thank you.

Viewing 15 posts - 1 through 15 (of 21 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount