Add Listing page not displaying properly.

This topic contains 29 replies, has 4 voices, and was last updated by  Sue 5 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #511409

    Sue
    Full Member
    Post count: 115

    PS to above, I have ensured pw is as previously stated above. If it still doesn’t work, if you give me your IP address I can allow that for you to get through or deactivate the pw.

    #511633

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #511761

    Alex Rollin
    Moderator
    Post count: 27815

    About the width of the form, it looks OK to me in Chrome Win10. You may need to clear your server cache and browser cache for your other machines/browsers.

    Try updating the custom post types addon or remove it as it seems like you are not using it at the moment.

    I would also recommend disabling Securi and rechecking the page to see if the map will then load.

    #511762

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #511797

    Sue
    Full Member
    Post count: 115

    This is a site in progress not yet launched so I’ve only just installed the CPT plugin recently. I’m about to use it. I’ll update it. (I have much work to do on the site still as you can see, but little time.) I used my Clean My Mac programme to clear the cache as it always gets rid of all the rubbish on your computer and it clears all temporary files and all browser caches in one go. It usually works well.

    The form looks ok now width wise but there is this code at the bottom which shouldn’t be there and the map problem as you say. I checked on someone else’s iPad and it loads perfectly there with the map, etc! So I assume it’s not the server cache, my VPS, then causing a problem….? I’ve cleared the cache in 3 different browsers to no avail. It does not display correctly on my iPhone either so it’s my devices with the problem.

    I’d still like to know what caused it.
    Many thanks.
    Sue

    #511798

    Sue
    Full Member
    Post count: 115

    PS I’ve cleared cache manually too with no result. I’ve updated CPT plugin. Tested again on someone else’s computer on Windows and it loads ok there and also on their iPad. Grr!

    #511804

    Sue
    Full Member
    Post count: 115

    PPS Deactivating Sucuri made no difference either.

    #511808

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #511809

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #511849

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #511870

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #511939

    Kiran
    Moderator
    Post count: 7069

    Hi Sue,

    There was a PHP error in plugin GD Business Hours plugin in file /plugins/gd-business-hours/gd-business-hours.php.

    I have fixed those PHP erros. If you see more errors in this plugin then contact plugin developer for more help.

    Regards,
    Kiran

    #512106

    Sue
    Full Member
    Post count: 115

    Hi Kiran,
    Thanks very much indeed. All is fine now. If the error is in the business hours plugin then surely I can’t be alone in experiencing this problem. Has anyone else encountered it? Many people must use it.
    Sue

    #512122

    Kiran
    Moderator
    Post count: 7069

    Hi,

    You are using GDv1 and also depends on PHP version for errors. Yes no customer has reported similar issue on our forum.

    Kiran

    #512126

    Sue
    Full Member
    Post count: 115

    Ok, thanks. I know I have to update to GD V2 very soon. It’s on my ‘to do’ list.
    Sue

Viewing 15 posts - 16 through 30 (of 30 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount