35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

Add Listing Process

This topic contains 24 replies, has 3 voices, and was last updated by  Joy 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • October 3, 2017 at 1:26 am #398583

    Joy
    Buyer
    Post count: 1076

    Hello, when a user adds a listing from the front end, even if they state that they are NOT a business owner or associate, they are still credited as the author. Doesn’t that give them control of the listing? I would prefer that all listings be credited to admin, users should complete the claim process to gain ownership of a listing.

    Also, at the end of the “Add Listing” process, users are directed to the Listing Successful page. When you click on “View your submitted information” you arrive at an error page, because the listing that they just submitting is a draft and not published yet.

    Is this the way that it’s intended to run? Thank you.

    October 3, 2017 at 1:32 am #398585

    Joy
    Buyer
    Post count: 1076

    Update: I figured out how to get the new listing to be published immediately.

    For anyone who may need guidance: Geodirectory > Design > Listings

    However, I’m still concerned about the author of the listing. I will change the “View your submitted information” in the language file, because I do prefer to be able to review the listing before it goes live.

    October 3, 2017 at 1:43 am #398586

    Joy
    Buyer
    Post count: 1076

    Me…again.

    SO! It looks like even though the user is the “Author” of the listing, it doesn’t grant them ownership until you link it through the GD Claim Listing settings.

    Crisis averted. Ignore me. Sorry!

    October 3, 2017 at 1:44 am #398587

    Guust
    Moderator
    Post count: 29970

    The author will always be the author unless the author is changed by the claim process.
    Authors that state they are not the owner of the business, should not be credited as the business owner [as in verified listting], but they are credited as the author depending on the theme.

    On submission , the “View your submitted information” link should take them to a temporary page, only the user can see at that time. But not later, if listings are set to go to draft.

    October 3, 2017 at 1:54 am #398588

    Joy
    Buyer
    Post count: 1076

    Okay, is there any way to remove the business owner part of the add listing form? I would like it to always be forced to “No” by default. Users don’t provide phone numbers in sign ups and I want to be able to verify the owners before releasing the listing to them.

    I know that I could add phone numbers in the registration form, but I think it would deter signups because that’s not common information that people normally share.

    October 3, 2017 at 1:56 am #398589

    Joy
    Buyer
    Post count: 1076

    On submission , the “View your submitted information” link should take them to a temporary page, only the user can see at that time. But not later, if listings are set to go to draft.

    In addition, I am not seeing this. I have tried to change the add listing form settings to both: Pending Review and Draft. On either of these settings, when I try to click on “View your submitted information” link, I am taken to an error page.

    October 3, 2017 at 11:04 am #398608

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details so we can review the submission process.

    I’ll get Stiofan to look at your other question:

    is there any way to remove the business owner part of the add listing form, but still keep the claims addon. So set the question “business owner?” always to be NO

    Thanks

    October 3, 2017 at 11:17 am #398611

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is no way to do it by default but some people have modded it to do what they want.

    Stiofan

    October 3, 2017 at 4:16 pm #398642

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    October 3, 2017 at 4:22 pm #398647

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You can set the new listing to “pending review” and check it out before publishing.

    Stiofan

    October 3, 2017 at 4:26 pm #398648

    Joy
    Buyer
    Post count: 1076

    Yes I understand that. Putting two separate processes together just seems messy.

    October 3, 2017 at 11:14 pm #398687

    Guust
    Moderator
    Post count: 29970

    To me it is messier for business owners to submit a listing and then have to claim it in a separate process. They might think that they submitted their listing and that is the end of the story, no-one asked them if they were the business owner or not …

    Just my 2 cents 🙂

    October 3, 2017 at 11:28 pm #398690

    Joy
    Buyer
    Post count: 1076

    Yes, I suppose it could be confusing that way as well. I appreciate your 2 cents 😉

    I just figured since the notifications were there, that the “Add Listing” process would all follow the same flow:

    1) Submit listing
    2) Receive confirmation email of published listing(this is where the email could be edit to ask business owners to claim their listings)
    3) Owners claim listings
    4) Receive confirming email of claimed listing

    Allowing a separate process for the add listing and claim listing also allows owners to have separate personal and business accounts. I think many owners would prefer to leave reviews as a consumer rather than as another business owner. Proving the option to claim a business after it’s published would just be more flexible.

    P.S. Since Stiofan said that others have been able to edit this to their needs, I’ll have a look see. The last time I checked though, it seemed that it was only possible to hide the “business owner/associate” links if you remove the claim option from the post type.

    October 3, 2017 at 11:47 pm #398693

    Joy
    Buyer
    Post count: 1076

    Just added this code snippet and it remove the business owner/associate option:

    remove_action('geodir_before_main_form_fields' , 'geodir_add_claim_fields_before_main_form', 1);

    When I tried it before it didn’t work because my plugin wasn’t updated. Now it works. 🙂

    October 3, 2017 at 11:50 pm #398694

    Guust
    Moderator
    Post count: 29970

    Allowing a separate process for the add listing and claim listing also allows owners to have separate personal and business accounts.

    User accounts and GD listings are completely different things. Anyone can register as many user accounts as they have email addresses.
    I can have 3 user accounts on your site and no listings, or I can have one user account and have 10 listings.

    Thanks

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 25 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount