Adding a listing from the frontend

This topic contains 7 replies, has 4 voices, and was last updated by  Courtney 8 years, 1 month ago.

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  • #389127

    Courtney
    Expired Member
    Post count: 9

    Hi. The map / address and image upload is not working on the add listing page. The map is not showing and the Select Files button does nothing. Please can you have a look?
    Thanks

    #389166

    Kor
    Moderator
    Post count: 16516

    Hi Courtney,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #389219

    Courtney
    Expired Member
    Post count: 9
    This reply has been marked as private.
    #389230

    Kor
    Moderator
    Post count: 16516

    Hi Courtney,

    There is a JS error on the “Add Listing” page http://prntscr.com/g2uipx . Could you please try deactivating all non-GD plugins and see which plugin is causing this issue?

    Thanks!

    #389235

    Courtney
    Expired Member
    Post count: 9

    Hi
    I deactivated each one, one by one but after refreshing the page each time, those errors were still there.
    Do you have any other recommendations?
    Thanks

    #389305

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the problem is most likely cause by a script used by the theme. I flagged this for the developers, they’ll have a look and let us know asap.

    Thanks

    #389541

    Kiran
    Moderator
    Post count: 7069

    Hi Courtney,

    There are two jQuery JavaScript files of different version are included and this results in JS error. Those two JS files are wp-includes/js/jquery/jquery.js?ver=1.12.4 & wp-content/themes/bandbay/js/jquery-2.1.4.min.js?ver=4.8.1
    The JS file jquery-2.1.4.min.js is included via theme and it conflicts with the WordPress main jQuery file. The JS error breaks the rest of the things.

    You should contact theme developer for support.

    Let us know.
    Kiran

    #389543

    Courtney
    Expired Member
    Post count: 9

    Thanks, I will have a look.

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