Address, Contact Info, Permalink, etc not saving when adding or editing a place

This topic contains 9 replies, has 4 voices, and was last updated by  Jeff Surdej 5 years, 7 months ago.

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  • July 15, 2019 at 5:23 pm #497785

    Jeff Surdej
    Expired Member
    Post count: 19

    We’re having an issue where none of the place information we input in the form will save for a new listing or editing an old one. Everything was working fine but all of a sudden, we can’t update or add any listings. Any insight on how what could be causing the issue?

    July 15, 2019 at 5:43 pm #497792

    Kor
    Moderator
    Post count: 16516

    hi Jeff Surdej,

    Thanks for your post. Are you getting any message? Or probably try clearing your Website cache and see if it helps? If not, kindly share your Website WP admin access here in private reply and we’ll check on it.

    July 16, 2019 at 1:23 pm #497953

    Jeff Surdej
    Expired Member
    Post count: 19
    This reply has been marked as private.
    July 16, 2019 at 1:59 pm #497959

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 16, 2019 at 5:31 pm #498032

    Jeff Surdej
    Expired Member
    Post count: 19
    This reply has been marked as private.
    July 16, 2019 at 5:32 pm #498033

    Jeff Surdej
    Expired Member
    Post count: 19
    This reply has been marked as private.
    July 16, 2019 at 5:36 pm #498036

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 17, 2019 at 4:57 pm #498214

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    Most of your custom fields don’t seem to exist in the place table. The easiest thing to do would be to remove them and then add them back but i’m wondering how you managed that?

    Did you import them somehow or was there a failed upgrade from GDv1?

    Stiofan

    July 17, 2019 at 5:02 pm #498215

    Jeff Surdej
    Expired Member
    Post count: 19

    I’m not sure. Everything appeared to be migrate without a problem. It worked after the upgrade. So.. how do I recreate them without losing all of the data?

    July 18, 2019 at 5:43 pm #498442

    Jeff Surdej
    Expired Member
    Post count: 19

    Stiofan,

    If I delete the custom fields and then add them back in, will I now lose my data?

    Jeff

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