Address field not showing up in admin or front end interface

This topic contains 7 replies, has 3 voices, and was last updated by  Gordon Seirup 6 years, 5 months ago.

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  • October 30, 2018 at 2:45 pm #451872

    Gordon Seirup
    Buyer
    Post count: 13

    We recently migrated our site from one host to another and during the transition, the Address field quit showing up on our listings. I tried editing and resaving the field under Place Settings (as it’s still there) but no dice. Not sure why it’s not displaying. Any words of wisdom? We’re running the most current version of all plugins Happy to send login credentials over to our staging site if you’d like. Live site is mnwomeninpsychology.org

    Thanks!

    October 30, 2018 at 2:50 pm #451879

    Alex Rollin
    Moderator
    Post count: 27815

    In the custom fields tab, is address set to “Active”?

    Could it be a permissions issue on the server?

    You can try :

    1. Deactivate all addons
    2. Deactivate GD Core, then delete
    3. Add new plugin, search for GeoDirectory on w.org, install, activate
    4. Re-activate addons
    5. If issue persists, deactivate addons, reinstall

    You can also run the GD Tool -> Run Version check

    If the issue persists please write back with WP Admin and FTP credentials so we can take a look.

    November 1, 2018 at 9:31 pm #452169

    Gordon Seirup
    Buyer
    Post count: 13
    This reply has been marked as private.
    November 2, 2018 at 9:00 am #452224

    Kiran
    Moderator
    Post count: 7069

    Hi Gordon,

    Please check now. It seems you have used CPT as a location-less, because it has disabled address field.

    Kiran

    November 3, 2018 at 5:50 pm #452432

    Gordon Seirup
    Buyer
    Post count: 13
    This reply has been marked as private.
    November 4, 2018 at 11:44 am #452483

    Alex Rollin
    Moderator
    Post count: 27815

    You can find the setting in

    GeoDirectory – General – General – Select CPT to disable physical location

    November 5, 2018 at 4:18 am #452545

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    November 5, 2018 at 4:04 pm #452607

    Gordon Seirup
    Buyer
    Post count: 13

    Thanks so much for the offer – I got it taken care of in live. So appreciate the help!

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