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Address not found when trying to define routes

This topic contains 5 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 9 months ago.

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  • February 20, 2017 at 9:21 pm #362739

    Mundo Prateado
    Expired Member
    Post count: 18

    Hello,

    When I’m viewing the details of a listing and fill the address field, with an address that is recognized by Google Maps autocomplete, I receive a javascript pointing an error, saying that the address could not be found.

    Could you please check?

    Thank you,
    Fabrício

    February 20, 2017 at 11:23 pm #362763

    Paolo
    Site Admin
    Post count: 31206

    Does it happen all the time?

    Please provide a link and admin credentials and we will investigate.

    Thanks

    February 24, 2017 at 6:22 pm #363702

    Mundo Prateado
    Expired Member
    Post count: 18
    This reply has been marked as private.
    February 24, 2017 at 6:49 pm #363706

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It tells me the API key is not authorised to use the directions API, did u use the “Generate API KEY” button or enter your own?
    You can either use our button to get a correct API KEY or you can edit your current ones setting on Google and add the directions API access.

    You find the key under GD>Design>Maps

    Thanks,

    Stiofan

    February 24, 2017 at 7:03 pm #363707

    Mundo Prateado
    Expired Member
    Post count: 18

    Thank you, Stiofan! It solved the issue.

    February 24, 2017 at 7:10 pm #363708

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! Thanks for letting us know 🙂

    Stiofan

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