Admin area not rendering properly

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • June 29, 2016 at 5:26 am #218019

    jshawcross
    Expired Member
    Post count: 18

    Hi guys,

    I am having an issue with the backend admin area not rendering properly. Any ideas on the cause and solution? see http://screencast.com/t/fPXMRjwiLOq

    I’m running latest version and Supreme theme

    It’s the second domain/site this has occurred on now

    Thanks

    June 29, 2016 at 10:44 am #218090

    Kor
    Moderator
    Post count: 16516

    Hi jshawcross,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    June 29, 2016 at 10:11 pm #218704

    jshawcross
    Expired Member
    Post count: 18
    This reply has been marked as private.
    June 30, 2016 at 10:03 am #218851

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    June 30, 2016 at 4:58 pm #219125

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that is most likely due to a plugin conflict. Did you try deactivating non GD plugins momentarely to see if the problem goes?

    Let us know,

    Thanks

    July 1, 2016 at 1:20 am #219283

    jshawcross
    Expired Member
    Post count: 18

    You were right! A geo targeting advertising plugin was the cause!

    Thanks

    July 1, 2016 at 1:36 am #219284

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount