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Admin CC email Link failure – Epic 404 – Article Not Found

This topic contains 9 replies, has 3 voices, and was last updated by  wci 8 years, 3 months ago.

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  • August 4, 2016 at 4:36 pm #240789
    August 4, 2016 at 4:43 pm #240790

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    August 4, 2016 at 6:47 pm #240898

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    August 8, 2016 at 4:52 am #242867

    wci
    Expired Member
    Post count: 1035

    Hi Paolo,

    thanks again for your advices. But I need to know if it is a failure from our customization or a normal GD procedure to be aware of.

    What do you mean it is not published yet and how can I check that?

    I thought, that if a listing is added and the user accepted the site condtions as well then he will be able to review the listing and click on a. pay for paid listings or only on publish listing on free approach. Then after publish the admin cc email is send to inform the admin about new listing to check.

    Actually I have the problem that within this email the link does not work and I cannot explain why and need your help for the same.

    Thanks, Alex

    August 9, 2016 at 3:40 pm #243964

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The domain in the email link is wrong:
    emal2.worldcheckin.com

    August 9, 2016 at 5:10 pm #243981

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan

    the domain is working proper in my end.

    Find here
    – the LINK within admin cc email
    – the original LINK which shall point to the listing

    Also even by using the original link it is showing the browser error instead of listing added.

    Best regards, Alex

    August 9, 2016 at 6:16 pm #244034

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That domain does not exist:
    http://www.host-tracker.com/InstantCheck/ResultComplete/737d2852-5d5e-e611-80c2-0003ff730224

    Stiofan

    August 10, 2016 at 5:11 am #244265

    wci
    Expired Member
    Post count: 1035

    Hi Steofan,

    The domain cannot exist because this is only a sendgrid CNAME subdomain, created and used to track the click throught link and then forward to the original existing link of the listing created.

    See the screenshot of the sendgrid whitelabel settings > http://screencast.com/t/Fhfnwe684

    You can ignore the sendgrid approach for its whitelabeled link tracking, but you should focus on WHY the original link to the added listing is not working and gives an error page result.

    Please advice. Thanks Alex

    August 10, 2016 at 2:09 pm #244602

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Then your original link looks ok, usually the author and the admin can view the listings, if not then maybe one of your plugins is preventing it.

    Stiofan

    August 10, 2016 at 7:28 pm #244760

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan,

    the funny thing is, as I am informed from listing creator that he is able to see his listing by click on LINK within his email, but the admin cc email LINK does not work.

    I will tomorrow then start to deactivate some plugins to make sure that those are not interrupting.

    Regards, Alex

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