adresses not saved

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 23, 2020 at 4:06 pm #536315

    Peter Vandecaveye
    Full Member
    Post count: 6

    Hello,

    since the update to version 2.0.0.82 the adresses are not saved anymore in the GeoDirectory database tables. The existing places are in order but if we bring in new data only the title, description and the picture are saved. Street, city, zip-code, category, phone, e-mail,… are not saved.

    I also updated today to 2.0.0.83 but no change.

    I deactivated all other plugins exept from GeoDirectory but I have the same issue.
    Thanks in advance for the follow-up.

    I added the system report

    `

    March 23, 2020 at 6:21 pm #536331

    Alex Rollin
    Moderator
    Post count: 27815

    Please share wp admin and ftp credentials in a private reply so we can check the issue.

    March 23, 2020 at 6:29 pm #536335

    Peter Vandecaveye
    Full Member
    Post count: 6
    This reply has been marked as private.
    March 24, 2020 at 3:06 pm #536502

    Alex Rollin
    Moderator
    Post count: 27815

    I was able to create a test listing and the address saved.

    Please try adding a new listing and let us know how it goes.

    Is the issue frontend, backend?

    March 24, 2020 at 3:50 pm #536520

    Peter Vandecaveye
    Full Member
    Post count: 6

    Hello,

    the issue was in the backend.

    I made a 3 new inputs myself now and the adress and other info is saved. Also a second issue is solved now. The picture that I add is again vissible in the back-end overview. This was not the case anymore for new pictures.

    The pictures that I added yesterday are still not vissible in the back-end overview but are vissible in the frontend. Solution is to upload new picture and then this issue is also solved.

    The place where I had issues with was still an issue. Adress could not be saved but I deleted this input now as I can bring in new places.

    Thanks for the follow-up.

    Kind regards.

    March 24, 2020 at 9:07 pm #536579

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, thanks for letting us know.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount