Analytics not loading in multisite

This topic contains 40 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • February 23, 2016 at 1:28 am #126075

    integralmedia
    Full Member
    Post count: 47

    I have activated GA in 2 of my sites in my multisite environment. The client user graphs by GA display ok on the root site, but not in the sub site.

    In the sub site I have gotten the GA set up and authorised, the problem is that the graphs do not load and this actually also stops any other images in the Photo tab on the page from loading.

    If I set Show business owner google analytics stats? to NO, the site loads ok with all photos, but when I choose YES both GA and the photos refuse to load.

    What could be the issue?

    Also, do the parameters have to be the same for all sites in multi site or should I have unique app for each?

    February 23, 2016 at 5:49 pm #126548

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and network admin credentials. I’ll forward this to the developers.

    I’ve never setup analytics in a multisite environment.

    This could be a bug.

    Let us know,

    Thanks

    February 24, 2016 at 10:02 am #126890

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 24, 2016 at 10:06 am #126892

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 24, 2016 at 10:08 am #126894

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 24, 2016 at 6:47 pm #127162

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve flagged this for the developers.

    They’ll let us know soon.

    Thanks

    February 24, 2016 at 8:38 pm #127281

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 24, 2016 at 9:00 pm #127321

    Paolo
    Site Admin
    Post count: 31206

    Please disable GD booster and analytics while you wait. Developers are sleeping right now. They will answer 1st thing tomorrow (their time).

    Thanks

    February 25, 2016 at 11:13 am #127548

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Firstly please turn off “rocket loader” from cloudflare, i believe this is causing most of the problems.

    Stiofan

    February 25, 2016 at 11:21 am #127551

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 25, 2016 at 11:27 am #127552

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 25, 2016 at 1:26 pm #127641

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 25, 2016 at 2:03 pm #127677

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    with rocket loader disabled the analytics seem to work, is there anything not working?

    The speed does not seem right, the TTFB (time to first byte) is about 8 seconds which usually points to slow hosting, what is your hosting package specs?

    Thanks,

    Stiofan

    February 25, 2016 at 3:08 pm #127694

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
    February 25, 2016 at 3:35 pm #127704

    integralmedia
    Full Member
    Post count: 47
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 41 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount