Annoying Customers, Help Needed

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • August 21, 2017 at 3:26 pm #392186

    RAMON COLE
    Lifetime Member
    Post count: 89

    Hi,

    I’ve just had a customer ring me up wondering why he couldn’t upload his 6mb photo into his listing. He wasn’t that bothered or impressed when I told him that there was a 1mb limit on images, he just kept ranting on until I told him how to optimize his photo.

    So – on the ‘Add Lising’ page – where and how can I add a link to various link optimization services that will prevent any further blazing rows?

    I’ve tried adding various fields in the Listing Places, but they all strip out the HTML, and I’m having no luck at all with adding custom fields.

    Any help would be much appreciated.

    Ramon.

    August 21, 2017 at 6:18 pm #392212

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    at the top of the page, you could write all the instructions needed. Just open and edit the add-listing page. Any content added will appear before the form.

    Another option is adding a text widget in the add listing page sidebar.

    Let us know how it goes,

    Thanks

    August 21, 2017 at 10:09 pm #392233

    RAMON COLE
    Lifetime Member
    Post count: 89

    Ah right – the adding before content idea looks favourite for now then.

    Thanks Paolo!

    August 21, 2017 at 10:10 pm #392234

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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