Appearance > Customize > Not Working

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 6 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • October 10, 2018 at 6:08 pm #449261

    smallgeek
    Full Member
    Post count: 64

    Hello:

    I updated my install to the latest WP Version 4.9.8 and GeoDirectory Version 1.6.30 and the rest of the GeoDirectoy plugins (as well as the rest of the other plugins). Appearance > Customize stopped working.

    I would attempt to load it and got the Oh, Snap! page.

    I troubleshoot the Plugins for the conflict (disable all plugins and start enabling them one at a time) and the conflict is GeoDirectory Version 1.6.30. There may be more GeoDirectory plugin conflicts but I can’t test.

    What should I do?

    thx

    October 10, 2018 at 9:29 pm #449270

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin and FTP details in a private reply and we will have a look for you.

    October 11, 2018 at 5:51 pm #449367

    smallgeek
    Full Member
    Post count: 64
    This reply has been marked as private.
    October 11, 2018 at 9:58 pm #449384

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 13, 2018 at 4:42 pm #449577

    smallgeek
    Full Member
    Post count: 64
    This reply has been marked as private.
    October 13, 2018 at 11:31 pm #449588

    Guust
    Moderator
    Post count: 29970

    The image I posted was from Chrome … sometimes browsers work in a mysterious way … or some caching or settings are the issue.

    Thanks

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount