Attachments deleted when editing a listing

Hello,

Thanks for the response. I understand how GD works. The issue is that the underlying files are being deleted. The database data is preserved.

Example of a broken place:
https://loungereview.com/lounges/air-china-domestic-first-class-lounge-pek-t3c/
(Screenshot attached – the pictures in the slider are all missing.)

Here is the record in the database:

SELECT * FROM

wp_geodir_gd_place_detail

WHERE post_id = 18712

18712 Air China Domestic First Class Lounge – PEK T3C publish <snip>

Here are the associated attachments in the database:

SELECT * FROM

wp_geodir_attachments

WHERE post_id = 18712

ID post_id user_id title caption content file mime_type menu_order is_featured is_approved metadata
5980 18712 NULL PEK-air-china-domestic-first-class-lounge-pek-term… NULL NULL /2018/04/18712_PEK-air-china-domestic-first-class-… image/jpeg 1 0 1 NULL
5981 18712 NULL PEK-air-china-domestic-first-class-lounge-pek-term… NULL NULL /2018/04/18712_PEK-air-china-domestic-first-class-… image/jpeg 2 0 1 NULL
5982 18712 NULL PEK-air-china-domestic-first-class-lounge-pek-term… NULL NULL /2018/04/18712_PEK-air-china-domestic-first-class-… image/jpeg 3 0 1 NULL
<snip>

The issue is that the files are gone. Screenshot of FTP storage attached. As you can see all that’s left for ID 18712 is the resized images generated by WordPress for the main photo in the media library.

This happens occasionally when I edit a place.

I’ll set up a clone for future investigations, as this is a production web site. Thank you!

Unfortunately, no. I had to put investigations on hold as the suggested next step was to disable all plugins, which is not acceptable in production.