Blank screen after clicking activate

This topic contains 32 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 8 months ago.

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  • December 27, 2014 at 8:16 pm #25601

    Nate B
    Buyer
    Post count: 16

    Weird I restored my server to last week when the child theme and compatibility plugin wasn’t installed on it and the Google malware error went away, and when I ran a full scan on my whole computer, it was clean. I have since reset all my passwords.

    Do you think that was a fluke google chrome error?

    December 27, 2014 at 8:19 pm #25602

    Nate B
    Buyer
    Post count: 16
    This reply has been marked as private.
    December 28, 2014 at 12:24 am #25629

    Guust
    Moderator
    Post count: 29970

    What is your username?

    December 28, 2014 at 1:18 am #25631

    Nate B
    Buyer
    Post count: 16
    This reply has been marked as private.
    December 28, 2014 at 2:26 am #25634

    Guust
    Moderator
    Post count: 29970

    I have installed everything, but your Avada is an old version.
    The compatibility plugin and child theme only work with the latest version of Avada, so I de-activated for now.

    January 10, 2015 at 1:54 pm #26903

    Nate B
    Buyer
    Post count: 16

    It worked! Thank you so much for your help and your patience!!

    January 10, 2015 at 1:56 pm #26904

    Nate B
    Buyer
    Post count: 16
    This reply has been marked as private.
    January 11, 2015 at 1:05 pm #26989

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 12, 2015 at 5:44 pm #27167

    Nate B
    Buyer
    Post count: 16
    This reply has been marked as private.
    January 12, 2015 at 9:40 pm #27252

    Guust
    Moderator
    Post count: 29970

    Done 🙂

    January 13, 2015 at 12:41 am #27299

    Nate B
    Buyer
    Post count: 16

    Thank you!

    Don’t hate me but when I updated the Avada parent theme to the current version, activated the child theme, the geodirectory plugin and the compatibility plugin, the whole site went blank and white again 🙁

    Can you please check it out via admin or give me suggestions? Sorry there has been so many issues.

    January 15, 2015 at 1:41 am #27567

    Nate B
    Buyer
    Post count: 16

    Just following up on this… Any idea on how to remedy the issue?

    January 15, 2015 at 3:05 am #27570

    Guust
    Moderator
    Post count: 29970

    Did you activate Geodirectory first?
    Activate GD before you activate the compatibility plugin.
    I did try that but was not successful.
    We need to get Stiofan or Paolo to look at this.

    January 15, 2015 at 11:30 am #27589

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK there are a couple of sites mentioned here can you please re-write the wp-admin and FTP details of the site you want me to look at.

    Thanks,

    Stiofan

    January 15, 2015 at 11:49 am #27593

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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