Business form fields not working

This topic contains 6 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 6 months ago.

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  • #313523

    Fabienne Wintle
    Expired Member
    Post count: 24

    Hi,
    I am trying to add a new business form field (e.g. text or HTML) and when I save it doesn’t save the fields and a red cross appears on the right. I have tried 10 times.
    See screenshot: 559edf3eef009c29c51700764cb0aa44

    What am I doing wrong? What’s the bug?

    #313524

    Fabienne Wintle
    Expired Member
    Post count: 24
    This reply has been marked as private.
    #314238

    Kor
    Moderator
    Post count: 16516

    Hi Fabienne,

    I’ve just tested your Website and I’m able to add a business listing without issues. Do you mind listing down the steps in order to recreate the issue?

    Thanks!

    #322973

    Fabienne Wintle
    Expired Member
    Post count: 24

    Hi Kor,

    I don’t mean adding a business listing. I mean adding a business form field.
    Sorry the screenshot didn’t work.
    I am trying to add an HTML field to my business listing for people to be able to paste some code (e.g. iFrame from TripAdvisor).
    I also would like to add an instagram URL field.

    I have tried the HTML field, it kind of worked but when I actually try to add content in the field from within the listing I cant

    http://screencast.com/t/CqnmHgyV

    #323498

    Fabienne Wintle
    Expired Member
    Post count: 24

    Further to this I am trying to add more fields and I get the error of : Column creation failed, you may have too many columns or the default value does not match with field data type.

    How many fields are allowed?

    How do I delete fields? (clicking on the X doesn’t work)

    #324747

    Paolo
    Site Admin
    Post count: 31206

    developers have been alerted and they’ll follow up asap.

    Sorry for the delay, I totally missed your topic.

    Thanks

    #325107

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I seem to have no problems adding or removing html or other fields on your site, can you tell me how to replicate this.

    Thanks,

    Stiofan

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