cancel membership

This topic contains 5 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years, 11 months ago.

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  • December 2, 2016 at 1:05 pm #317372

    Felix Kosel
    Expired Member
    Post count: 2

    Hi,

    we don’t need the Plugin anymore. How We can cancel the membership? We can’t find information about that. Could you help us please? Thanks!

    December 2, 2016 at 1:14 pm #317374

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Felix,

    Sometimes you will have a cancel button under MY Account.
    I have cancelled your subscription payment now.

    I see your membership renewed recently, do you want me to refund that also, or do you want to keep your membership until it runs out?

    Thanks,

    Stiofan

    December 2, 2016 at 1:17 pm #317378

    Felix Kosel
    Expired Member
    Post count: 2

    I would like directly cancel all, because we will not use the plugin. Is that possible?

    December 2, 2016 at 3:21 pm #317465

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    December 2, 2016 at 3:22 pm #317466

    Felix Kosel
    Expired Member
    Post count: 2

    thanks

    December 2, 2016 at 3:23 pm #317467

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No problem, becasue it was stripe it can take 5-10 days to show in your account.

    Good luck in the future 🙂

    Stiofan

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