Cannot Change Listing Logo

This topic contains 7 replies, has 3 voices, and was last updated by  Kiran 6 years ago.

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  • #469432

    Teresa Brown
    Expired Member
    Post count: 12

    When trying to edit or change the logo for a listing, it cannot be done on the front-end. The thumbnail of the logo does not display on the edit listing form so it cannot be deleted so that a new logo can be uploaded. I have my settings set to only allow one logo upload (as you only need one logo!), but when I tested it by allowing 2, the new logo seemed to upload, but it would not overwrite the original.

    I can reset logos on the back-end just fine, but users cannot change their logos on their own from the front-end.

    I know this issue was fixed on the general image uploads, but the logo field still seems to have some issues.

    Thanks!

    #469449

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Teresa,

    Can we take a look at the issue on your site?

    Please make a private reply and include the site login URL along with WP Admin credentials so we can login and test the issue. If you include FTP we can proceed directly to debugging, if necessary.

    Thanks

    #470964

    Teresa Brown
    Expired Member
    Post count: 12
    This reply has been marked as private.
    #470997

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #471361

    Teresa Brown
    Expired Member
    Post count: 12
    This reply has been marked as private.
    #471403

    Kiran
    Moderator
    Post count: 7069

    Hello Teresa,

    This has been fixed already. The logo id conflicts with the listing image field due to both have unique id.

    Patch available here: https://github.com/AyeCode/geodirectory/commit/11a6f122607b0de07d4199ffc017a02e454d7de6

    Please provide us FTP credentials to update patch on your site.

    Kiran

    #471546

    Teresa Brown
    Expired Member
    Post count: 12
    This reply has been marked as private.
    #471660

    Kiran
    Moderator
    Post count: 7069

    Hello,

    Please try now after clearing your browser cache.

    Kiran

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