Cannot Get Into GD Places

This topic contains 14 replies, has 4 voices, and was last updated by  Paolo 8 years, 8 months ago.

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  • July 8, 2016 at 10:21 am #223756

    Dotty Directory
    Full Member
    Post count: 254

    When Clicked “Adverts” on my wp admin (It is custom place from listings)

    I get an error that the page cannot be displayed.

    Login details are to follow

    July 8, 2016 at 10:22 am #223758

    Dotty Directory
    Full Member
    Post count: 254
    This reply has been marked as private.
    July 8, 2016 at 12:35 pm #223795

    Guust
    Moderator
    Post count: 29970

    That must have been a temporary server error?

    July 8, 2016 at 2:19 pm #223931

    Dotty Directory
    Full Member
    Post count: 254

    Im still getting it :S

    July 8, 2016 at 4:26 pm #224053

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    Have you tried clearing your browser cache? I’ve just tested it and it seems to work fine on my end. Check out the screenshot http://prntscr.com/bqfqcp .

    Thanks!

    July 11, 2016 at 8:45 am #225506

    Dotty Directory
    Full Member
    Post count: 254

    Still get the same error, cleared my cache 🙁

    July 11, 2016 at 9:18 am #225510

    Dotty Directory
    Full Member
    Post count: 254

    Seems to be with our login, as its the same for the other computers aswell

    July 11, 2016 at 9:50 am #225512

    Dotty Directory
    Full Member
    Post count: 254

    To double check this I created a new admin for myself, and logged in and am able to view it. Any reason the other admin account wouldn’t show anything?

    July 11, 2016 at 11:00 am #225516

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    Could you share the login info you had issues with? I’d like to check on it.

    Thanks!

    July 11, 2016 at 11:29 am #225519

    Dotty Directory
    Full Member
    Post count: 254
    This reply has been marked as private.
    July 11, 2016 at 9:16 pm #225709

    Paolo
    Site Admin
    Post count: 31211

    This is really strange, it works if we login with the credentials you created for us, but I get a white screen if I log in with your credentials. We will need FTP credentials or to an error log to debug this one.

    Let us know,

    Thanks

    July 12, 2016 at 8:20 am #225915

    Dotty Directory
    Full Member
    Post count: 254
    This reply has been marked as private.
    July 12, 2016 at 4:06 pm #226157

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the only fatal error I can see in your error log is:

    

    [12-Jul-2016 15:58:48 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 1024 bytes) in /home/dottyd5/public_html/dottydirectory.com/wp-includes/meta.php on line 838

    

    Other than that, there are few PHP errors from other plugins:
    

    

    [12-Jul-2016 15:58:48 UTC] PHP Strict Standards:  Declaration of WDTIViewWidget::form() should be compatible with WDTIControllerWidget::form($instance) in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/widget-twitter/admin/views/WDTIViewWidget.php on line 84
[12-Jul-2016 15:58:49 UTC] PHP Strict Standards:  Redefining already defined constructor for class ImageCleanup in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/image-cleanup/image-cleanup.plugin.php on line 111
[12-Jul-2016 15:58:49 UTC] PHP Strict Standards:  Declaration of Image_Cleanup_Backup_Table::prepare_items() should be compatible with WP_List_Table::prepare_items() in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/image-cleanup/image-cleanup.backup-table.class.php on line 8
[12-Jul-2016 15:58:49 UTC] PHP Strict Standards:  Declaration of Image_Cleanup_File_Table::prepare_items() should be compatible with WP_List_Table::prepare_items() in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/image-cleanup/image-cleanup.file-table.class.php on line 340
[12-Jul-2016 15:58:50 UTC] PHP Strict Standards:  Declaration of WDTIViewWidget::form() should be compatible with WDTIControllerWidget::form($instance) in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/widget-twitter/admin/views/WDTIViewWidget.php on line 84
[12-Jul-2016 15:58:50 UTC] PHP Notice:  Undefined offset: -1 in /home/dottyd5/public_html/dottydirectory.com/wp-content/plugins/pie-register/pie-register.php on line 776

    

    Please try increase memory size and let us know if that helped. In case I’d try to disable the plugins that are throwing errors too.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		July 13, 2016 at 7:59 am

		
		#226467

		
		
		
	
    


    


    

	
    

		
		
    Dotty Directory
    Full Member
    
		
		
     Post count: 254
    
	
    

	
    

		
		
    We have our maximum memory sized allowed on our hosting, I’ll look into the errors, thank you.
    

		
	
    


    

			
				

    

	
    

		July 13, 2016 at 1:24 pm

		
		#226734

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    You are welcome 🙂 
    

		
	
    


    

			
		
	
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