Cannot Login To Admin Dashboard after update of plugin

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #501722

    Henriette Callesen
    Free User
    Post count: 2

    I logged in as admin to update my plugins and now I get the following notification when I try to login:

    “Sorry, this is a page template and can not be accessed from the frontend, it is used for building the layouts of GeoDirectory sections”

    I am not able to get past the homepage and into my Admin Dashboard.

    How can I fix this?

    #501732

    Kor
    Moderator
    Post count: 16516

    Hi Henriette,

    Thanks for your post. Could you share both WP and FTP access in private reply so that we could investigate this further for you?

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    #501808

    Henriette Callesen
    Free User
    Post count: 2
    This reply has been marked as private.
    #501856

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the issue is that GDV1 has been upgraded to GDV2, but the conversion has not yet been completed.

    You can login at /wp-login.php

    #501940

    Henriette Callesen
    Free User
    Post count: 2
    This reply has been marked as private.
    #502078

    Alex Rollin
    Moderator
    Post count: 27815

    Great!

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount