Cannot set default location or add places

This topic contains 13 replies, has 2 voices, and was last updated by  Kor 8 years, 7 months ago.

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  • February 10, 2017 at 9:19 am #359217

    Paul Davey
    Free User
    Post count: 7

    Hi there – fresh install to Hero/Help Guru knowledge base theme. I can neither set default location or add places. The message that displays in the map window is as follows: Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    Can anyone help?

    February 10, 2017 at 9:27 am #359218

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Did you insert a valid Google Map API key? Please follow the instruction from the docs https://wpgeodirectory.com/docs/basic-installation/ . If you need further help, please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    February 10, 2017 at 9:58 am #359285

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 10:00 am #359286

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 10:05 am #359287

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 10:41 am #359334

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Looks like you have everything setup correctly and I’ve replaced the API in GD > Design > Map. So, now go ahead and add some categories and listings. Since you’re new to this, I suggest that you start off with some dummy listings. To do that, go to GD > General > Dummy Data. FYI, all dummy data can be removed easily.

    Thanks!

    February 10, 2017 at 10:44 am #359335

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 10:45 am #359336

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    February 10, 2017 at 2:35 pm #359549

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 2:48 pm #359579

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    February 10, 2017 at 3:20 pm #359628

    Paul Davey
    Free User
    Post count: 7

    Please see attached screenshot. After clicking ‘Add’ I just get a blank screen?

    February 10, 2017 at 4:00 pm #359654

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Sorry for not paying much attention here. I’ve just taken another look and I’m able to see the issue there. Looks like this “Unyson” plugin is causing the conflict. Could you please check on it?

    Thanks!

    February 10, 2017 at 4:33 pm #359696

    Paul Davey
    Free User
    Post count: 7
    This reply has been marked as private.
    February 10, 2017 at 4:40 pm #359704

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Glad that worked for you. Enjoy GD

    Thanks!

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