Cannot update – License Issue (Location Manager)

This topic contains 4 replies, has 3 voices, and was last updated by  antoniomartin 4 years, 7 months ago.

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  • #540106

    Adrianne Stone
    Expired Member
    Post count: 15

    An error occurred while updating GeoDirectory Location Manager: Update package not available. A licence key is required to update, please enter it under: Plugins > GeoDirectory Location Manager > Licence key.

    I have a valid license. I even went back and double-checked and deactivated/reactivated it. It wont update.

    #540114

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    have you already used AyeCode connect?

    You can get it here: https://wordpress.org/plugins/ayecode-connect/

    #540268

    antoniomartin
    Expired Member
    Post count: 35

    I am using Ayecode Connect and am having the same issue.

    #540422

    Alex Rollin
    Moderator
    Post count: 27815

    @antoniomartin please always make a new topic so we can help you.

    AyeCode Connect brings your license information from this site into your site.

    You can install it on your site from WordPress.org: https://wordpress.org/plugins/ayecode-connect/

    It works together with WP Easy Updates to make updating GeoDirectory as easy as possible: https://wpeasyupdates.com/

    Make sure you have logged in with the same account you use on this site.

    Once you connect, give it a couple minutes to sync.

    If you still can’t update, try requesting new keys by turning the update function on and off, as shown below:

    AyeCode Connect off and on

    If that doesn’t work, please post up-to-date credentials so we can login to the site and check out the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:
    TLS/SFTP:

    #540492

    antoniomartin
    Expired Member
    Post count: 35

    I had to uninstall and reinstall ayecode-connect to finally get it to work. But all is now well.

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