Can't access certain plugins even though we have an active susbscription.

This topic contains 1 reply, has 2 voices, and was last updated by  Stiofan O’Connor 8 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • June 29, 2017 at 9:11 am #385106

    Keith Bateup
    Expired Member

    We are trying to download the pricing manager plugin but it isn’t listed on our downloads page even though we have an active membership.

    We checked our invoice (400832) through our account, which listed all the downloads, but when clicking on the download link we get this message:

    “You must have an active subscription to Pricing Manager in order to download this file.”

    June 29, 2017 at 11:21 am #385124

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Keith,

    Please check now, we made a name change yesterday and it seems the licencing system didn’t automatically change thins, i have fixed it now.

    Thanks,

    Stiofan

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount