Cant add a new listing in the back end of wordpress

This topic contains 2 replies, has 2 voices, and was last updated by  Paolo 6 years, 6 months ago.

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  • #447535

    Richard Davies
    Buyer
    Post count: 118

    Hey,

    We cant add/edit any listings in the back end of our website. its just a blank page.

    ive checked the console and it mentions something about a geodir_all_js_msg error?

    Ill post log in details next.

    Thanks for your help.

    #447536

    Richard Davies
    Buyer
    Post count: 118
    This reply has been marked as private.
    #447548

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that could be due to a conflict with another plugin, did you try to deactivate all non GD Plugins momentarily to see if that’s the case?

    Also, a lot of your plugins are outdated, you should try to update everything to the last version and see if the problem persists. (you will need to renew your subscription in order to do that.)

    Let us know,

    Thanks

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