Can't add catagorie to new listing

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 7 years, 8 months ago.

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  • November 13, 2017 at 1:04 pm #405079

    Fearn Thomas
    Free User
    Post count: 6

    Hi,
    I’ve been adding listings and putting listings in categories until today when i can’t add category to new listings, the categories are showing in the drop down but i can’t select any of them. I even added a new category today and that was fine. The listings that i have already added and placed in categories are still in the categories i put them in.
    Thanks
    Fearn

    November 13, 2017 at 1:19 pm #405081

    Kor
    Moderator
    Post count: 16516

    Hi Fearn,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    November 13, 2017 at 2:25 pm #405087

    Fearn Thomas
    Free User
    Post count: 6
    This reply has been marked as private.
    November 13, 2017 at 3:42 pm #405094

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 13, 2017 at 4:57 pm #405102

    Fearn Thomas
    Free User
    Post count: 6
    This reply has been marked as private.
    November 13, 2017 at 5:54 pm #405111

    Kor
    Moderator
    Post count: 16516

    Hi Fearn,

    Alright, let us know how it goes.

    Thanks!

    November 19, 2017 at 11:15 am #405982

    Fearn Thomas
    Free User
    Post count: 6

    Hi,
    Still can’t add categories, even on a different device, cleared the cache, etc, although obviously i can see you did so so i know the issue is at my end. i even deleted the category on the listing you added and tried to re add the category and couldn’t do it. i’m just gonna try working without categories till i can work it out.

    thanks for your help anyway and for looking into this for me
    Thanks
    Fearn

    November 19, 2017 at 8:35 pm #405998

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I’d be happy to take another look.

    Can you update your admin credentials?

    Let us know

    thanks

    November 20, 2017 at 8:42 am #406044

    Fearn Thomas
    Free User
    Post count: 6

    Hi,
    Thanks for that, it would be much appreciated.
    Admin credentials are the same as given previously.
    Thanks
    Fearn

    November 20, 2017 at 1:37 pm #406099

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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