Can't add licence info to GD

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: cant add licence info

Author

Posts
April 19, 2016 at 2:21 pm #166296

jbissitt
Expired Member

Post count: 90

I have uk-businesses-for-sale.info and used GD for a while without updating the plgun. When I go into the plugin it will not allow me to enter licence info, it just has an email and licence number so I cant update??

I have update the gd plugin but the same issue, how do we fix this, screen shot attached

April 19, 2016 at 2:35 pm #166304

Guust
Moderator

Post count: 29970

Have a look here, and let us know if you need more help: https://wpgeodirectory.com/support/topic/missing-update-notifications/

April 19, 2016 at 2:55 pm #166323

jbissitt
Expired Member

Post count: 90

Downloaded, added all licence info OK but wont update plugins still?? See attached

April 19, 2016 at 3:05 pm #166331

jbissitt
Expired Member

Post count: 90

This is the error after adding licence info and trying to update plugins

April 19, 2016 at 3:08 pm #166334

jbissitt
Expired Member

Post count: 90

Can’t deactivate plugins to re add licence either?

April 19, 2016 at 4:19 pm #166361

Paolo
Site Admin

Post count: 31211

Hi,

please provide URL and admin credentials in a private reply and we will follow up.

Thanks

April 19, 2016 at 6:13 pm #166419

jbissitt
Expired Member

Post count: 90

This reply has been marked as private.

April 19, 2016 at 6:52 pm #166444

Paolo
Site Admin

Post count: 31211

All updated. I also update wp by mistake 🙁

hopefully that won’t cause troubles, there is only one known bug with category icons and tomrrow we will release an update for it.

Starting from today, your auto updates should work flawlessly as long as you keep licence renewed.

Thanks
Author

Posts