Can't add listing after install

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 9 months ago.

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  • November 27, 2017 at 11:26 am #406939

    josh plotkin
    Expired Member
    Post count: 5

    Hey there,

    I just installed Whoop onto gringomaps.com

    I’ve installed the basic settings. When I go to “add listing” it gives me a 404 message. I have troubleshooted as best as I can. I’ve disabled and re-enabled the plugins. I’ve made sure there’s a corresponding page to that URL. Nothing in the basic tutorials works. What should I do?

    November 27, 2017 at 12:52 pm #406957

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    November 27, 2017 at 9:33 pm #407034

    josh plotkin
    Expired Member
    Post count: 5
    This reply has been marked as private.
    November 28, 2017 at 1:46 am #407058

    josh plotkin
    Expired Member
    Post count: 5

    I posted a private reply.

    You can see the error when you visit this page.

    gringomaps.com/add-listing

    November 28, 2017 at 6:07 am #407078

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    I can’t seem to find the issue that is causing this on the backend. Could you please share FTP access so that we could take a better look at it? You can post the details here using the private reply option below.

    Thanks!

    November 28, 2017 at 8:44 pm #407257

    josh plotkin
    Expired Member
    Post count: 5
    This reply has been marked as private.
    November 28, 2017 at 8:47 pm #407258

    josh plotkin
    Expired Member
    Post count: 5

    I posted private option.

    Posting this reply because I’m not sure if private reply sends you a notification or shows the thread as being updated.

    November 28, 2017 at 10:58 pm #407293

    Paolo
    Site Admin
    Post count: 31211

    We received them, the developers have been alerted and they will look into it asap.

    November 29, 2017 at 11:12 am #407356

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Josh,

    FYI there is a problem with your SSL.

    Also for your site no even the default WP sample posts are working, they show 404 so i assume you NGINX server has not been setup to use WordPress permalinks, please ask you host to enable this.

    Thanks,

    Stiofan

    November 30, 2017 at 2:37 am #407569

    josh plotkin
    Expired Member
    Post count: 5

    Thank you for your assistance.

    I’ve contacted my hosting and they have made the required changes.

    Case closed.

    November 30, 2017 at 11:06 am #407594

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! Thanks for letting us know 🙂

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