can't claim listing

I am ONLY using GD plugins and plugins the GD suggested, that is specifically Beaver Builder and Affiliate WP. You guys, come on, I’m conforming completely to your world here and have been forced to for at least a month now.

You have access to my admin. You could have seen that this isn’t on my end, in my plugins. I have only added CSS you guys supplied.

So now I have made sure that all the “not GD plugins” are deactivated. I removed the CSS. Now everything is back to horrible and the send button still doesn’t work. I even had a friend try it just now on his Apple phone, same problem.

Ok, so I’m going to an event tonight. I am videographing/photographing for content creation to promote and populate this site that is broken still after a month. I am going to be handing out cards I’ve had 2 weeks now that I’ve been wanting to hand out. All this work for the last month and people can’t even claim there listings and all you’ve accomplished to resolve this is tell me your working hours for some reason and that it’s probably a plugin that you guys suggested be used, that I actually paid for because of your suggestions, or it’s CSS you had given me, or it’s some snippet, but it’s not any of those things because I don’t have snippets, removed the CSS, and disabled all non GD plugins and the problem still exists.

Man, i’ve been trying for years to use GD and GT prior to this for so many project and it always ends up having something that prevents me from being able to go to market. I was so close but I just can’t go to market with this site like this. The login widget hides CPT’s inhibiting listings from being accessed, people can’t even claim listings, and I can’t even finish testing it because it takes days to get every little thing resolved pushing it into at least a month now.

Please, just take responsibility for your product and fix it. I’ve done everything you asked. I’ve giving you guys my cpanel access, my admin access, disabled plugins, removed css, nothing is fixing the problem. I’ve spent too much time on this to test everything else thoroughly. Tonight’s event would have been something great to walk into if the site “basically” worked but now I’m walking into it sad and upset and not excited at all about giving anyone these cards or shooting video/photo to push even harder something I’ve already been pushing as hard as I can while you guys leave me hanging 🙁

and in response to:

https://wpgeodirectory.com/support-policy/

Our support hours are Monday to Friday, 09:00 to 18:00 (UK Time). We guarantee an answer within 24 hours to all Support Topic Monday to Friday and within 48 hours during weekends. This doesn’t mean all solutions will be provided within 24 or 48 hrs. For more advanced or technical queries it may as well take longer.

The main claim listing form issues have been dragging on now for 5 days, not one, not two, 5. And, this is a theme you guys have had for, what, 2 plus years?

Here’s a very short video demonstrating what I’m dealing with here:

https://youtu.be/xrF1SUKmCH8

Thank you, it’s hard to stay on point when Alex appears to be giving up! Everything is great now. I just tested it on my phone pretty thoroughly. I put the CSS back in that I took out per Alex’s suggestion, tested again, and it’s still working great. I just need to test it on some other phones.

The ONLY thing weird now is how long it takes for Claim Listing to work after hitting send whether in desktop or mobile. It takes like at least 20 seconds it seems. Your demo was a lot faster, like WAY FASTER. I’m using a VPS and everything else on my site seems pretty fast. Is there something causing this that you can resolve?

Thanks, I understand it works, it just takes very long. If it is in fact because it’s “forcing an upgrade” I’ll disable that and see if it helps…

I have started a document to keep up with CSS changes. I will save this separate from the site. This way if I need to remove the CSS (or someone else does) for any reason and accidentally lose it, or if I change something when someone else is changing something or the other way around and CSS gets lost, or if the site crashes and burns down (lol) I’ll at least have the CSS we’ve been working on to make this theme tight and right.

Here’s CSS that is needed:

REMOVE AVATAR IN MOBILE/DESKTOP/TABLET WITHOUT REMOVING CLAIM LISTING

SHOW CLAIM LISTING ON MOBILE AND ACCESS FIELDS WITHOUT KEYBOARD IN THE WAY

MAKE CLAIM LISTING “SEND” BUTTON WORK ON MOBILE

DISPLAY FOOTER SECTION ON LISTS PAGE

NOT SHOW “SHOW MAP” FOR CPT’s THAT DON’T HAVE ADDRESS WHEN IN TABLET VIEW

FIX ADD EVENT MOBILE VIEW “LINK TO BUSINESS”

Here’s what I have thus far that is working correctly:

REMOVE COPYRIGHT
p.copyright-text {
display:none!important;
}
REMOVE MY ACCOUNT FROM NAVIGATION
.sd-my-account.menu-item {
display: none;
}
DISPLAY COLUMNS CORRECTLY
.sd .geodir_category_list_view li {
margin:0 !important
}
MAKE IT SO LOGIN WIDGET DROPS DOWN AND MOVES FOOTER
.footer-widgets .chosen-with-drop .chosen-drop
{
position: relative;
}

It’s almost 6am. I’ve been up all night trying to get all this squared away. Some of the CSS was lost. I was very depressed about this. It really brought me down bad… If someone could please, please help me get this done cleanly I would be sooooo grateful! There’s been so much back and forth on trying to resolve all this that I just can’t make sense of it all looking back through all the posts. I feel like I’m about to pass out I’m so fatigued and stressed right now. Please help! Please!

If I can get on top of these things then I can move forward with paying someone this week on getting the affiliatewp recurring payment setup and I’ll be ready to start pushing this site!!! It’s been over a very long month trying to get to this point. Please help me get there this week! I must get sleep now, I must, I have been letting this worry me far too long… It’s making it hard to think at all without making a mess of things.