Can't create new places or events

This topic contains 2 replies, has 2 voices, and was last updated by  Vaughn Amann 6 years ago.

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  • #508220

    Vaughn Amann
    Full Member
    Post count: 1

    When I try to create new places or events from the user creation pages I get the dialog “Error : please retry” with no further explanation. Is there any error logging that might give me a hint what to look at?
    Thanks

    #508222

    Alex Rollin
    Moderator
    Post count: 27815

    That is usually an https/http error. Do you have an SSL certificate on your site?
    You can try the ‘Really Simple SSL’ plugin to help force https.

    If that’s not the issue please share WP Admin credentials and login URL in a private reply and we can check the settings.

    #508223

    Vaughn Amann
    Full Member
    Post count: 1

    That did the trick — thanks for the extremely fast response! My staging site didn’t have SSL enabled, and adding that plugin corrected the problem.

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