40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Can't download any add-ons after subscribing

This topic contains 7 replies, has 5 voices, and was last updated by  Paolo 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 25, 2017 at 11:28 am #402485

    Chris
    Expired Member
    Post count: 40

    Hi,

    I’ve purchased the 4-month membership to cover all add-ons and have the licence keys, but in the purchase confirmation page, when I try and click on the zip file to download events (or any add-on), it won’t let me and says ‘You must have an active subscription to Events in order to download this file.’

    Please can you advise? I have a developer working on this today but not being able to download the files is causing a hold-up.

    Thanks

    October 25, 2017 at 11:46 am #402486

    Chris
    Expired Member
    Post count: 40

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 12:20 pm #402492

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 12:57 pm #402500

    Chris
    Expired Member
    Post count: 40

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 12:59 pm #402501

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 1:00 pm #402502

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 1:18 pm #402505

    Chris
    Expired Member
    Post count: 40

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    October 25, 2017 at 4:04 pm #402537

    Paolo
    Site Admin
    Post count: 31206

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount