Can't Download Files After Purchase

This topic contains 3 replies, has 2 voices, and was last updated by Kristen Walker 7 years, 4 months ago.

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November 20, 2017 at 6:19 pm #406128

Kristen Walker
Expired Member

Post count: 9

Hi there,
I just purchased GeoDirectory and got a link to download the files, but when I click the link, it says, “You must have an active subscription to Advanced Search in order to download this file.” I also tried going to my account and going to the downloads and clicking the links there, and I get the same message. I can download my invoice, etc, but not the files.

Please help!
Kristen

November 20, 2017 at 6:34 pm #406133

Kristen Walker
Expired Member

Post count: 9

Okay, I figured it out. I needed to confirm my email before I could download.
-Kristen

November 20, 2017 at 9:40 pm #406147

Paolo
Site Admin

Post count: 31211

Glad you figured it out! Just FYI and for future reference, here you find all your downaloads and license keys after logging in: https://wpgeodirectory.com/your-account/

Thanks

November 20, 2017 at 9:54 pm #406149

Kristen Walker
Expired Member

Post count: 9

Thanks Paolo!
-Kristen
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