Can't save some Place Settings Custom Fields or add new fields.

This topic contains 7 replies, has 4 voices, and was last updated by  Guust 9 years, 3 months ago.

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  • January 8, 2016 at 6:28 am #67410

    Derek Armsden
    Buyer
    Post count: 4

    I’ve currently only got the default fields active but I want to make a new one (“Name” as a text field) but when I click save, nothing happens.

    I also can’t save changes to other fields, such as Email (I want to change the front end description text and make it required but it won’t save those changes), Time (again just a description text change), Phone (same) and Category (same).

    The Address, Website, Twitter, Facebook, Video & Website fields will all save if I make changes to those. It’s very odd.

    Help!?

    January 8, 2016 at 9:53 am #67422

    Guust
    Moderator
    Post count: 29970

    Let’s start with your URL and WP admin details in a private reply so we can investigate for you.

    January 8, 2016 at 11:59 pm #67505

    Derek Armsden
    Buyer
    Post count: 4
    This reply has been marked as private.
    January 10, 2016 at 10:35 pm #67740

    Derek Armsden
    Buyer
    Post count: 4

    I’ve tried turning off all the other plugins to test for a conflict and nothing changed.
    I also installed a php.ini file containing the following:

    max_input_vars = 3000
    suhosin.get.max_vars = 3000
    suhosin.post.max_vars = 3000
    suhosin.request.max_vars = 3000

    which didn’t fix it either.

    January 11, 2016 at 2:51 pm #67830

    Dale Sue
    Expired Member
    Post count: 50

    I think I have the same issue and even I tried to solve it by disabling all plugins etc. But without success.

    I am using the Magazine Pro theme from Studiopress. If you are not using the same theme it is probably a bug.

    Here is my thread:

    https://wpgeodirectory.com/support/topic/strange-issue-manage-place-custom-fields/

    January 11, 2016 at 5:24 pm #67863

    Paolo
    Site Admin
    Post count: 31211

    Hi Derek,

    the link : yoursite.com/wp-admin/admin-ajax.php?action=geodir_ajax_action&manage_field_type=custom_fields, which is the the ajax call that should save the new field is returning a 404 not found error.

    This normally due to a server problem. In your case it looks like it doesn’t interpret the query vars correctly.

    You should ask to your server support to assist with this.

    Thanks

    p.s. @dale you probably have a similar problem, yes, but it is not application related.

    January 12, 2016 at 1:05 am #67937

    Derek Armsden
    Buyer
    Post count: 4

    Thanks for that. I duplicated it to a different hosting and was able to make the edits I needed.
    Problem solved.

    January 12, 2016 at 5:52 am #67947

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

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