Can't search Chinese in my web

This topic contains 20 replies, has 5 voices, and was last updated by  M Jin 6 years, 7 months ago.

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  • July 27, 2018 at 4:11 pm #440007

    M Jin
    Free User
    Post count: 12

    Hi:
    I’m using the supreme directory theme, and I’m building a Directory web in Chinese. But now, I really I can’t get any result from searching Chinese place title, could you help me?

    July 27, 2018 at 4:17 pm #440009

    Alex Rollin
    Moderator
    Post count: 27815

    Certainly, please share your site URL, to a page where we can see the search and check what is happening there.

    YOu can include access credentials in a private reply if we need to look at the settings.

    July 27, 2018 at 8:26 pm #440043

    M Jin
    Free User
    Post count: 12

    Hi Alex,
    Thank you for replying me. So far, my website is still on my localhost and I won’t move it online until I fix all big problems. I’ll attach some test screenshot about Chinese-English place name, see if you can help me.

    Thank you

    July 27, 2018 at 10:23 pm #440049

    Paolo
    Site Admin
    Post count: 31211

    This is probably a database Character Sets and/or Collations problem. A developer has been alerted, but without access to your website, I think it’ll be technically impossible to debug this.

    In any case, they’ll let you know asap!

    TGhanks

    July 31, 2018 at 8:05 pm #440659

    M Jin
    Free User
    Post count: 12

    Hi paolo:
    Thank you for telling me that. Now I’m trying to move my website online so you can take a look. I’ll let you know when it’s online.

    August 1, 2018 at 2:46 am #440709

    M Jin
    Free User
    Post count: 12
    This reply has been marked as private.
    August 1, 2018 at 9:24 am #440739

    Patrik
    Moderator
    Post count: 1971

    Hi M Jin,

    Kindly provide admin and FTP details in private reply to have a detailed look into your site.

    Regards,
    Patrik

    August 1, 2018 at 2:04 pm #440786

    M Jin
    Free User
    Post count: 12
    This reply has been marked as private.
    August 2, 2018 at 6:12 am #440900

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    August 2, 2018 at 1:56 pm #440992

    M Jin
    Free User
    Post count: 12
    This reply has been marked as private.
    August 3, 2018 at 11:46 am #441078

    Patrik
    Moderator
    Post count: 1971

    Hi M Jin,

    Still, FTP details are not working. It is giving Login authentication failed error.

    Regards,
    Patrik

    August 3, 2018 at 3:01 pm #441112

    M Jin
    Free User
    Post count: 12
    This reply has been marked as private.
    August 3, 2018 at 8:45 pm #441134

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 6, 2018 at 9:01 am #441335

    Patrik
    Moderator
    Post count: 1971

    Hi M Jin,

    Can you please provide us the admin details in private reply to look into the admin?

    Also, I think the search is working fine. Can you please check from your side and let me know the steps you are following to regenerate the issue?

    Regards,
    Patrik

    August 6, 2018 at 4:01 pm #441385

    M Jin
    Free User
    Post count: 12
    This reply has been marked as private.
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