Can't update plugins

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 9 years, 6 months ago.

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  • #55319

    Fredrik
    Buyer
    Post count: 67

    Seems I can’t update some plugins via the auto_updater. I have entered my credentials and the licence key is there when I check. I successfully updated geodirectory and advanced search filters, but cluster/location/claim-manager does not want to update.

    This is the error message I get:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I have 75gb of space on my hosting provider, so that’s not the issue. I’ve tried increasing the memory as well.

    #55320

    Fredrik
    Buyer
    Post count: 67
    This reply has been marked as private.
    #55398

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    credentials are not correct.

    I’m getting : FEL: Felaktigt användarnamn. Glömt ditt lösenord?

    Let us know,

    Thanks

    #55424

    Fredrik
    Buyer
    Post count: 67

    Try again, should work now.

    Thanks.

    #55435

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve tried updating one of them and the error given was wrong credentials.

    I’ve changed your credentials in GeoDirectory >> Auto Updates with mine and the 3 plugins updated fine at 1st attempt.

    Probably you didn’t copy the licence key correctly. Make sure you are copying it completely, but without extra blank spaces at the beginning or at the end.

    You still ahve GDF to update if you want to test.

    Let us know,

    Thanks

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