Can't update plugins

This topic contains 4 replies, has 2 voices, and was last updated by Paolo 9 years, 7 months ago.

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October 1, 2015 at 6:34 am #55319

Fredrik
Buyer

Post count: 67

Seems I can’t update some plugins via the auto_updater. I have entered my credentials and the licence key is there when I check. I successfully updated geodirectory and advanced search filters, but cluster/location/claim-manager does not want to update.

This is the error message I get:
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I have 75gb of space on my hosting provider, so that’s not the issue. I’ve tried increasing the memory as well.

October 1, 2015 at 6:34 am #55320

Fredrik
Buyer

Post count: 67

This reply has been marked as private.

October 1, 2015 at 6:18 pm #55398

Paolo
Site Admin

Post count: 31211

Hi,

credentials are not correct.

I’m getting : FEL: Felaktigt användarnamn. Glömt ditt lösenord?

Let us know,

Thanks

October 1, 2015 at 7:55 pm #55424

Fredrik
Buyer

Post count: 67

Try again, should work now.

Thanks.

October 1, 2015 at 8:52 pm #55435

Paolo
Site Admin

Post count: 31211

Hi,

I’ve tried updating one of them and the error given was wrong credentials.

I’ve changed your credentials in GeoDirectory >> Auto Updates with mine and the 3 plugins updated fine at 1st attempt.

Probably you didn’t copy the licence key correctly. Make sure you are copying it completely, but without extra blank spaces at the beginning or at the end.

You still ahve GDF to update if you want to test.

Let us know,

Thanks
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