Categories

This topic contains 15 replies, has 3 voices, and was last updated by  robert.s 9 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • January 28, 2016 at 8:07 am #112785

    robert.s
    Expired Member
    Post count: 88

    Hi,
    I’ve attached an image here.

    1. when adding categories to the menu there’s an issue where subcategories look like they are main categories.

    2. The widget “GD > Popular Post View” doesn’t show all available categories in “Post Categories”.

    please see attached image. This issues only happen when you have a lot of main categories and subcategories.

    /Robert

    January 28, 2016 at 6:34 pm #113057

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link and admin credentials, so that we can have a look directly. Images can’t be inspected.

    Thanks

    January 28, 2016 at 7:49 pm #113098

    robert.s
    Expired Member
    Post count: 88
    This reply has been marked as private.
    January 28, 2016 at 8:19 pm #113146

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the menu thing is weird because we only use WP default functions there.

    For the widgets I don’t see any option in catgeories.

    I belive there is something corrupt in the DB as i can’t recreate this in my tests.

    I’ve asked to the developers to have a look. They’ll probably need access to FTP and phpmyadmin too.

    If you can provide them right away it will speed up things.

    Let us know,

    Thanks

    January 28, 2016 at 8:43 pm #113182

    robert.s
    Expired Member
    Post count: 88
    This reply has been marked as private.
    January 28, 2016 at 9:13 pm #113185

    Paolo
    Site Admin
    Post count: 31211

    You said I don’t see all options, I see none of them…

    Thanks for the credentials.

    Thanks

    January 28, 2016 at 9:16 pm #113187

    robert.s
    Expired Member
    Post count: 88

    I think it’s loading or something.. if you click save then some of them will show up eventually.

    January 29, 2016 at 9:19 am #113435

    robert.s
    Expired Member
    Post count: 88
    This reply has been marked as private.
    January 29, 2016 at 10:36 am #113464

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Robert,

    #1 the cats in the menu, this is paged and those cats parents are in the next page so they cant look like children as their parent is not there. (should all still work fine)

    #2 Categories are not shown if they don’t contain any listings.

    #3 DB errors, how have you managed to delete the gd_place CPT? It should not be possible.

    Stiofan

    January 29, 2016 at 11:03 am #113471

    robert.s
    Expired Member
    Post count: 88

    Hi!

    #1 ok, thanks for explaining!
    #2 ok, did not know that.
    #3 from previous versions it wasn’t possible to delete gd_place CPT with custom post types. I don’t know if it has to do with the newer version but as I can recall after installing the new plugins versions it was possible to delete it. So I did because I don’t use “places”, I use “services”. What should I do?

    thank you!

    January 29, 2016 at 11:20 am #113473

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    I don’t see the option to deleta on any of my test sites, i have added places back for you and the option is not there to delete, lets hope it was a one off.

    Thanks,

    Stiofan

    January 29, 2016 at 11:24 am #113474

    robert.s
    Expired Member
    Post count: 88

    ok, thanks a lot for the help! 🙂

    January 29, 2016 at 11:43 am #113506

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome 🙂

    January 29, 2016 at 11:55 am #113507

    robert.s
    Expired Member
    Post count: 88

    one more question.. 🙂

    now when you go to http://siboo.co/services/ you won’t find any services, and in the breadcrump area you’ll see the title “Places” instead of services. how come?

    correction: Listing url prefix was set on “services”, I changes it to “places” and now it works better..

    January 29, 2016 at 12:18 pm #113509

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This is resolved?

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount