Categories not working after update

This topic contains 18 replies, has 3 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • November 2, 2017 at 5:21 pm #403820

    Tiffany Anderson
    Free User
    Post count: 14

    The categories stopped working after the recent update. It just goes to a blank page now. I tried refreshing permalinks, and even creating replacement categories and nothing is working.

    November 2, 2017 at 5:24 pm #403821

    Tiffany Anderson
    Free User
    Post count: 14

    http://pimnetwork.org/
    Go to member schools. Click on any of the categories below the school titles. “Asia, etc.”

    November 2, 2017 at 6:14 pm #403847

    Kor
    Moderator
    Post count: 16516

    Hi Tiffany,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    November 2, 2017 at 6:22 pm #403849

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 2, 2017 at 6:24 pm #403850

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 9:02 am #403952

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 3, 2017 at 9:31 pm #404068

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 10:03 pm #404079

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 10:03 pm #404080

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 10:05 pm #404081

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 10:06 pm #404082

    Tiffany Anderson
    Free User
    Post count: 14
    This reply has been marked as private.
    November 3, 2017 at 10:17 pm #404083

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    last time I saw that error the location manager wasn’t updated. Current version is 1.5.62

    What version do you have installed?

    Let us know,

    Thanks

    November 3, 2017 at 10:19 pm #404084

    Tiffany Anderson
    Free User
    Post count: 14

    Version 1.5.31
    Every time I go to do an update it throws and error.

    Can you provide me with a link to the file that I can download and reinstall?

    November 3, 2017 at 10:20 pm #404085

    Paolo
    Site Admin
    Post count: 31211

    You can find it here along with the license number. Make sure you have the WP Easy Updates plugin installed and the license active. https://wpgeodirectory.com/your-account/

    Sometimes customers activate the license on a staging server and not again on the actual domain.

    Let us know how it goes,

    Thanks

    November 3, 2017 at 10:31 pm #404088

    Tiffany Anderson
    Free User
    Post count: 14

    Ok.. if I take out the old and put in the new version will I lose any of the data in the tables? It’s still not letting me update within wordpress. Keeps saying the update isn’t authorized.

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