Category Import not working for me

Hi,

please provide a URL and admin credentials and we will have a look.

Thank you

Hi,

I’ve just tested trying to import a CSV that I successfully imported in our demo a minute before and I had the same error as you.

The file is a valid CSV (othrewise it wouldn’t work on my demo), so I think the error presented is misleading, probably a permission or file system problem with your server.

If you provide FTP credentials too, tomorrow morning 1st thing Stiofan will have a look at it. (it’s almost 8pm now in UK).

Let us know,

Thank you

Hi Sam,

Thanks for the info, this was a weird one, this is what i think was happening, your wp_filesystem was using method “ftpext” and your FTP service was only allowing checks in the current working directory and not other directories so when checking if the file exists it just always failed because the check was on another directory.

I changed the FS_METHOD to “direct” in your wp-config.php file and it now seems to work.

Everything should be good now, just let us know if it’s not.

Thanks,

Stiofan

you are welcome! 🙂