Category links not returning a result but there is a count

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 8 months ago.

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  • January 3, 2018 at 3:02 pm #411322

    cbayley
    Buyer
    Post count: 5

    On my site http://tasmanpeninsula.com.au/wp/ – I have the popular posts category widget which give me all the category links (showing at the top of the home page), so that visitors can click on a category of either: Business, Stay, or Eat, etc to pull up all places in the Region of Tasmania. But the link doesn’t return a result (but there is a count).

    It must be how I have set it up. Everything else about the directory listings and claim function are all working.
    Any help is much appreciated.

    Thanks
    Chris

    January 3, 2018 at 3:31 pm #411323

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    January 4, 2018 at 4:28 am #411386

    cbayley
    Buyer
    Post count: 5
    This reply has been marked as private.
    January 4, 2018 at 5:15 am #411389

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    Looks like you’re using older versions of the addons. You need to install WP Easy Updates: “The plugin WP Easy Updates is required to check for and update some installed plugins, please install it now.” See https://wpgeodirectory.com/wp-easy-updates/

    Thanks!

    January 4, 2018 at 11:28 pm #411472

    cbayley
    Buyer
    Post count: 5

    Hi Kor,

    I tried to follow the instructions:
    To do an automatic install log in to your WordPress dashboard, navigate to the Plugins menu and click Add New.
    In the search field type Easy External Updates and click Search Plugins. Once you’ve found the plugin you install it by simply clicking Install Now.

    However there are 500+ results. The closest name was “Easy Updates Manager” which I have installed, activated and now all themes and plugins are up to date.

    Was this the correct Plugin?
    I suspect not as I did not get any of the geodirectory notifications as shown in your article.
    And there is no change with the issue of categories. I have included a screenshot of the result I get when I click on the category of “All Business or Service” from the home page/directory home.
    Thanks
    Chris

    January 5, 2018 at 7:22 am #411496

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    I just installed the correct WP Easy Updates plugin for you and could you please manually update the addons using FTP? The current version doesn’t seem to support the Wp easy updates plugin.

    Thanks!

    January 5, 2018 at 11:43 am #411522

    cbayley
    Buyer
    Post count: 5

    Hi Kor,
    I see via my CPanel File Manager that my GD is already on the latest version 1.6.25
    I have manually uploaded and reactivated Location Manager, now on version 1.5.62

    I am unable to get a download for Claim Listing as I purchased this through themetailors in December15
    Is it possible for you to enable a download link to this add on via my account so that I can get this updated too?

    I can see no change to my original problem yet, hopefully an update of this latest component?

    Thanks
    Chris

    January 5, 2018 at 12:00 pm #411523

    cbayley
    Buyer
    Post count: 5

    UPDATE – the problem has resolved – categories are now displaying entries (it was my mistake – I had not yet moved the renamed old plugin from the plugin folder, which threw an error after activating the plugin)

    However, my Claim Listing add on is on v1.2.1 and should be 1.3.22 so it would be good to have access to the latest download if possible.

    Many thanks
    Chris

    January 5, 2018 at 12:55 pm #411531

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    Thanks for your reply. I’ll get my colleague to check on your account.

    Thanks!

    January 6, 2018 at 12:20 pm #411619

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Chris,

    I have added that addon to your account now.

    Thanks,

    Stiofan

    January 7, 2018 at 3:26 am #411787

    cbayley
    Buyer
    Post count: 5

    Hi Stiofan, I can see the Claim Listings in the download section now, however when I try to download it, I get this message:

    You must have an active subscription to Claim Listings in order to download this file.

    Thanks
    Chris

    January 8, 2018 at 12:34 pm #411910

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Chris,

    Sorry about that, please check now.

    Thanks,

    Stiofan

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